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Drivers & Software

hardreset
Adept III

Civilization VI DX12 Crash

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The game only crashes in dX12 and if I set high quality shader. The game works normally on DX11, even with high quality shading enabled.

Describe your system:

  • AMD Graphics Card
    • RX5700
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit 1909 (18363.836)
  • Driver version installed
    • Radeon Software 20.4.2
  • Display Devices
    • AOC C24G1 144Hz
  • Motherboard + Bios Revision
    • Asrock Z370 PRO4  bios ver. 4.30
  • CPU/APU
    • i5 9400F
  • Power Supply Unit  Make, Model & Wattage
    • Chieftec GPS-450C 450W 80+Gold
  • RAM
    • 2x8gb@3560mhz
1 Solution

Accepted Solutions
limitedediition
Adept I

Re: Civilization VI DX12 Crash

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I can confirm DX12 working 100% after updating to 20.5.1 and installing Windows 10 Update 2004. Significant performance increase from DX11 as well.

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23 Replies
andreasus
Journeyman III

Re: Civilization VI DX12 Crash

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I have a RX 5700 XT and also get unhandled exception errors with DX 12 and the game crashes after starting a new game.

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accn
Elite

Re: Civilization VI DX12 Crash

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Same here

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hardreset
Adept III

Re: Civilization VI DX12 Crash

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Do you think this is a problem with AMD drivers or the game itself?

hightower929
Journeyman III

Re: Civilization VI DX12 Crash

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I also ran into this issue. Like you said lowering the settings to medium and the issue  is gone.

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curse127
Adept III

Re: Civilization VI DX12 Crash

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Disable the "high quality shader" option (landscape).

futured
Journeyman III

Re: Civilization VI DX12 Crash

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Can confirm this is happening to me too driver version 20.4.2!

Describe your system:

  • AMD Graphics Card
    • ASRock RX5700
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit 1909 (18363.836)
  • Driver version installed
    • Radeon Software 20.4.2
  • Display Devices
    • 29WK600
  • Motherboard + Bios Revision
    • Asus prime B450m-A
  • CPU/APU
    • Ryzen 7 2700
  • Power Supply Unit  Make, Model & Wattage
    • Corsair TX 650m Gold
  • RAM
    • 2x8gb@3000mhz
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limitedediition
Adept I

Re: Civilization VI DX12 Crash

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DirectX11 works completely fine, but DX12 is bugged with the crashing as others have mentioned. I will continue to use DX11 mode for now. Hopefully next Radeon Driver Update has this fixed.

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kaotik
Adept II

Re: Civilization VI DX12 Crash

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Same here, with latest Civ 6 updates starting doing it every single load, new game or not, previously it only happened occasionally for me. Disabling High Quality Shader works but wouldn't really want to use that option, you lose ambient occlusion in the process too. 

edit: RX 5700 XT w/ Radeon Software 20.4.2, Ryzen 7 3700X + 16GB DDR4-3600 on Asus Prime X570 Pro etc

curse127
Adept III

Re: Civilization VI DX12 Crash

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in dx11, performance is 2.5 times worse

140 fps against 55