I'm having a rather weird issue with my graphics card.
Lately, whenever i restart my pc i'm greeted by a black screen just after the bios startup. I've tried leaving the pc loading for over half an hour, but the black screen never changes.
After force restarting the pc, everything goes as normal and i can log into windows, but the driver software gives me unsupported\corrupted messages. I then restart the adrenalin software, everything goes well, driver works etc..restart the pc at the end of the installation and everything appears to be fine.
If i shut down the pc and start it up again though, i'm back to square 1 with the black screen and corrupted drivers etc.
I tried a factory reset of the drivers during one of the reinstalls, but that didnt do much. I've also tried a stress test from the amd software, didn't see any problems with the graphics at that time.
My components are:
CPU: Ryzen 5
GPU: RX 580
Driver version: Adrenalin 21.10.2
Please let me know any and which additional information would be useful.
First of all, which graphics card do you have and welcome to the club. The latest Radeon driver is 11/21/3, which works well together with the current Windows update and chipset driver from AMD support, also on my PC. But before and during the installation of the graphics driver you should follow a procedure that is often described here in order to avoid such errors. Just take a look at my posts, I have often described it there.
@IC-434 hey there and sorry to hear that you are having those issues.
I suggest that you should perform a clean/fresh install of the driver
and also clean your registry to make sure to get rid of leftover driver settings:
It sounds like Windows Update is installing/changing drivers automatically. This can be prevented by disabling that function. This does not effect any other updates.
After making this change, reboot your computer and clean install the driver of your choice.
@IC-434 hello again. Just another idea that I had in mind, regarding the black screens:
Try to unplug all USB devices (except mouse&keyboard) while your PC is turned off.
Then boot up your PC and see if the problem still persists.
If unplugging your USB devices solves the black screen issue,
then you should update your chipset drivers, restart PC and then run windows update (manually).