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Drivers & Software

c_zagarskas
Adept II

amdgpu-pro 20.45 [amdgpu-dkms] fails on fresh install Ubuntu 20.04.2.0 LTS + black screen on reboot

Summary:
both amdgpu and amdgpu-pro-20.45-1188099 fail to install on fresh Ubuntu 20.04.2.0 LTS system.
failure is on [amdgpu-dkms] 

Expected behavior: 
amdgpu-pro 20.45 should install on Ubuntu 20.04.2.0 LTS system without issue

 

 

FILES USED: 

HARDWARE

  • CPU: Ryzen 3950
  • MB: B550M Pro VDH Wifi
  • GPU: Vega 10 XL/XT [Radeon RX Vega 56] 
  • PSU: Corsair 1000gold

TO RECREATE ISSUE:

  • Fresh install of Ubuntu 20 LTS from usb onto new SSD
    • log in, make sure system works
      • reboot
      • sudo apt update
      • reboot
    • log in, make sure system works - all good
  • Download and install
    • unpack: amdgpu-pro-20.45-1188099-ubuntu-20.04.tar.xz 
      • $ ./amdgpu-install -y
      • fails [see errors below]
  • reboot
    • black screen - Ubuntu wont start
    • To fix have to sideload GRUB [alt+right] and uninstall via command line
      • amdgpu-pro-uninstall
      • reboot
    • system powers up and GPU works again
    • However, NO openCL drivers

Other Attempts:

At this time I am unable to build and deliver systems to customers with working drivers and GPU's in them. Thus far my only solution has been to clone an old drive I have which has previous version of Ubuntu 20LTS and the amdgpu-pro 17 driver. This of course is not ideal because then I have to tell people to never apt update the system... 

I remain hopeful a solution will be released, please advise. However, I would humbly ask you attempt a fresh install to see for yourself what's going on here.

========== ERROR OUTPUT ===========

sudo ./amdgpu-pro-install -y

[removed download lines and skipped to first failure]

Setting up amdgpu-dkms (1:5.6.20.906316-1188099) ...
Loading new amdgpu-5.6.20.906316-1188099 DKMS files...
Building for 5.8.0-45-generic
Building for architecture x86_64
Building initial module for 5.8.0-45-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/amdgpu-dkms.0.crash'
Error! Bad return status for module build on kernel: 5.8.0-45-generic (x86_64)
Consult /var/lib/dkms/amdgpu/5.6.20.906316-1188099/build/make.log for more information.
dpkg: error processing package amdgpu-dkms (--configure):
installed amdgpu-dkms package post-installation script subprocess returned error exit status 10
dpkg: dependency problems prevent configuration of amdgpu:
amdgpu depends on amdgpu-dkms (= 1:5.6.20.906316-1188099); however:
Package amdgpu-dkms is not configured yet.

dpkg: error processing package amdgpu (--configure):
dependency problems - leaving unconfigured
Setting up xserver-xorg-amdgpu-video-amdgpu (1:19.1.0-1188099) ...
No apport report written because the error message indicates its a followup error from a previous failure.
Setting up mesa-amdgpu-omx-
drivers:amd64 (1:20.1.6-1188099) ...
Setting up libegl1-amdgpu-mesa:amd64 (1:20.1.6-1188099) ...
Setting up libegl1-amdgpu-mesa:i386 (1:20.1.6-1188099) ...
Setting up libgl1-amdgpu-mesa-glx:amd64 (1:20.1.6-1188099) ...
Setting up libgl1-amdgpu-mesa-glx:i386 (1:20.1.6-1188099) ...
Setting up amdgpu-pro-core (20.45-1188099) ...
Setting up libgles2-amdgpu-mesa:amd64 (1:20.1.6-1188099) ...
Setting up libgles2-amdgpu-mesa:i386 (1:20.1.6-1188099) ...
Setting up libgl1-amdgpu-mesa-dri:amd64 (1:20.1.6-1188099) ...
Setting up libgl1-amdgpu-mesa-dri:i386 (1:20.1.6-1188099) ...
Setting up vulkan-amdgpu-pro:amd64 (20.45-1188099) ...
Setting up libosmesa6-amdgpu:amd64 (1:20.1.6-1188099) ...
Setting up libosmesa6-amdgpu:i386 (1:20.1.6-1188099) ...
dpkg: dependency problems prevent configuration of amdgpu-pro:
amdgpu-pro depends on amdgpu (= 20.45-1188099); however:
Package amdgpu is not configured yet.

dpkg: error processing package amdgpu-pro (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
dpkg: dependency problems p
revent configuration of amdgpu-pro-lib32:
amdgpu-pro-lib32 depends on amdgpu (= 20.45-1188099) | amdgpu-hwe (= 20.45-1188099); however:
Package amdgpu is not configured yet.
Package amdgpu-hwe is not installed.
amdgpu-pro-lib32 depends on amdgpu-pro (= 20.45-1188099) | amdgpu-pro-hwe (= 20.45-1188099); however:
Package amdgpu-pro is not configured yet.
Package amdgpu-pro-hwe is not installed.

dpkg: error processing package amdgpu-pro-lib32 (--configure):
dependency problems - leaving unconfigured
Setting up libglapi1-amdgpu-pro:amd64 (20.45-1188099) ...
No apport report written because MaxReports is reached already
Setting up libglapi1-amdgpu-pro:i386 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-dri:amd64 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-dri:i386 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-appprofiles (20.45-1188099) ...
Setting up libegl1-amdgpu-pro:amd64 (20.45-1188099) ...
Setting up libegl1-amdgpu-pro:i386 (20.45-1188099) ...
Setting up libegl1-amdgpu-mesa-drivers:amd64 (1:20.1.6-1188099) ...
Setting up libegl1-amdgpu-mesa-drivers:i386 (1:20.1.6-1188099) ...
Setting up libgles2-amdgpu-pro:amd64 (20.45-1188099) ...
Setting up libgles2-amdgpu-pro:i386 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-glx:amd64 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-glx:i386 (20.45-1188099) ...
Setting up libgl1-amdgpu-pro-ext:amd64 (20.45-1188099) ...
Setting up amdgpu-lib (20.45-1188099) ...
Setting up amdgpu-lib32 (20.45-1188099) ...
Processing triggers for libc-bin (2.31-0ubuntu9.2) ...
Errors were encountered while processing:
amdgpu-dkms
amdgpu
amdgpu-pro
amdgpu-pro-lib32
E: Sub-process /usr/bin/dpkg returned an error code (1)

========== END ===========

 

 

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2 Replies
c_zagarskas
Adept II

updated original post with pastebins and result of 2 more attempts

Thank you for your time.

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c_zagarskas
Adept II

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