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Drivers & Software

Journeyman III

AMD Product Verification Tool

Hey all so I know this has been an ongoing issue and I wanted to see if anyone's experienced the problem like this and knows of a possible solution:

I go to AMD rewards.

Enter in the Code from Best Buy email for the product I purchased (Ryzen 7 3700X - I believe it's eligible so correct me if I'm wrong).

Downloaded the AMD product verification tool.

Then ran the Installation

When I open the software I receive this message:

"Please download the PVT file again and launch once more."

2 Replies

Contact support on the amdrewards site, they'll run you through the possible causes/solutions.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
Adept I

All the time,consistently informed I can use code but then told it has already been redeemed.I have complained to Newegg but they just blank me