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PC Drivers & Software

genrabbit
Adept II
‎03-20-2020 09:59 AM

AMD Chipset Installer Stuck at 0% + Error 1720

Hi, after a lot of problems trying to install this drivers; 1720 error, stuck at 0% and so on(although it seems to have installed anyway)

I noticed a weird thing when going thru my system and the installer package.

The installer says it installs AMD GPIO Driver 2.2.0.126.. But driver in package is 2.2.0.124... Is this an error?

And can we get to choose where to extract the drivers before installing.. I hate it when it forces itself unto C:

Oh, and how can I check what AMD Ryzen Powerplan is installed. Would be nice if the installer told what is already installed.

Update:

Checking the GPIO INF file, it says *124 aswell. Only the user is told its *126

1 Solution
Matt_AMD
Community Manager
Community Manager
‎04-15-2020 07:04 AM

This issue should now be resolved in the updated Chipset driver v2.04.04.111 which you can download here. 

If you continue to experience the same issue with the updated driver, please provide the following information. 

  • • Motherboard make & model: ASUS Prime X370-Pro
    • BIOS version: 5220
    • Graphics card and driver version: Radeon Pro WX 7100 | Driver Radeon Pro Software for Enterprise 20.Q1.1
    • Windows version and build number: Windows 10 Pro build 18363.720
    • Anti Virus installed: Windows Defender
  • Did you uninstall the previous Chipset driver version > restart system > before installing the new Chipset Driver version?
  • A screenshot or description of the error received
  • Please also attach the log output file from the Chipset installer

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