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Drivers & Software

Journeyman III

AMD Adrenalin 19.5.2 issue with Wdm.exe high usage and stuttering

Hello everyone  I have recently returned to AMD for graphics after a stint with NVIDIA I am over all very happy with the RX590 however there has been a minor issue regarding the way Windows and the most recent drivers play together or rather don't on my system. 

I have included a video as well as it's easier to show than explain, you can clearly see where the cursor should be vs where it is on the screen, has anyone else had this issue I have just been using older drivers to avoid it thought I would mention it anyway I have seen posts regarding mouse lag but the mouse cursor is unaffected the issue only arises when actually moving windows around.

AMD Adrenalin 19.5.2 issue with Wdm.exe high usage and stuttering - YouTube 

Operating System
Windows 10 Home 64-bit

Intel Core i5 6400 @ 2.70GHz 34 °C
Skylake 14nm Technology

8.00GB Single-Channel Unknown @ 1063MHz (15-15-15-36)

LG ULTRAWIDE (2560x1080@60Hz)
8192MB ATI Radeon RX 590 Series (XFX Pine Group) 51 °C

111GB KINGSTON SA400S37120G (SATA-2 (SSD)) 32 °C
931GB Western Digital WDC WD10EZEX-21WN4A0 (SATA ) 38 °C
111GB Western Digital WDC WDS120G2G0A-00JH30 (SATA (SSD)) 35 °C
931GB Western Digital WDC WD10EARS-003BB1 (SATA ) 35 °C
3725GB Western Digital WD Elements 25A3 USB Device (USB (SATA) (SSD)) 32 °C
14GB SanDisk Ultra USB Device (USB )

Optical Drives
No optical disk drives detected

AMD High Definition Audio Device

Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 07/06/2019 00:04:13Lastest Windows update installed
AMD 19.5.2 driver (This driver seems to be much more affected than the older ones)

Not really an urgent issue as games played in full screen bypass Wdm.exe and I have been using the older drivers which don't appear to suffer with this issue that is why we have old drivers after all  if anyone else happens to be having issue you can uninstall your current AMD drivers by downloading the AMD clean uninstall program AMD Cleanup Utility | AMD  you can find older drivers by going to then just above "Knowledge Base" there's the button for previous drivers. 

Thank you. 

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