Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

5700XT - Radeon drivers installed cause stuttering audio, especially when mouse moved.

Hello guys, so ive had my 5700xt for a good few weeks now, and this issue has been here since i got it.

My system specs are;

x570-i ROG board

3950x CPU (watercooled)

5700XT (Watercooled)

Corsair Dominator pro 16gb ddr4

samsung 1tb NVME as main storage device.

The issue i am having;

When i install ANY radeon drivers (Latest or rolledback), i get terrible audio stutter playing youtube or playing some games, sometimes this corrects itself and it works fine, but majority of the time it does not, it seems when it is stuttering - it is made even worse by any moving of the mouse about.

I have removed the AMD Drivers with DDU, and the problem goes away and audio is PERFECT, but as soon as i go to install any radeon drivers (i have not tried clean install as it dosent seem to give me any choice to selecting this option) i get my audio stutter issue back.

I have tried disabling, then going on to deleting the AMD Audio in hardware manager - and this did not help.

DDU - i tried to delete the audio driver ONLY, but it seems to remove the entire driver, thus making games unplayable.

Im actually getting quite annoyed with the problem, i have tried the audio onboard the Motherboard, and it does the same, however i use an external DAC (Astro TR - firmware is up to date) and ASTRO TR40 headphones, i have tried another set of headphones into the back of the I/O panel and it does the same, when drivers are removed - the audio works perfectly. 

Anyone had this issue before and how do i fix it? Searching didnt really help me find any problems identical to mine.

2 Replies
Journeyman III

I have the exact same issue!

Terrible audio stutter, pops and clicks no matter what audio card is used, onboard or external USB NI Komplete audio 6.

I've tried several driver versions ... only without driver the sound works normally ie. when the Display Adapter is set to Microsoft Basic Display Adapter.


Asrock Steel Legend x570

3700x CPU

5700XT Powercolor Red Devil

Crucial Ballistix Black 2x16GB

Samsung 512tb NVME

Journeyman III

After extensive research, the only thing that helped completely was to switch the PCIe slot from 4.0 (Gen4 or Auto) to 3.0 (Gen3) in the BIOS. Now everything works as expected.