AI Discussions

[Xjamesnz]

Hey there,

I have just upgrade from a fx8150 with ga970 had since new no issues just time for a upgrade 

Upgraded to a Ryzen 5600 with a b550 v2 gaming mobo 

Direct swap everything else is exactly the same and rx580 8gb card 

I am having an issue have installed all drivers and windows updates ect but have no HDMI of display port sound no option in playback or troubleshooting for anything but the line out jacks I've been trying different drivers and alsorts for hours and still cannot seem to figure it out 

I play on 3440 x 1440p on display port with sound for many years upgraded today and nothing everything else running perfect and running great ...

Any ideas? 

[Scarletioshub]

It sounds like your system isn't recognizing the display audio over DisplayPort or HDMI after the upgrade. Try these steps:

1. Check BIOS settings: Ensure that onboard audio (if using onboard sound) or the GPU audio output is enabled.
2. Reinstall GPU drivers: Even if you've installed the drivers, try reinstalling the latest drivers for your RX 580 from AMD’s website.
3. Check Sound Settings: Right-click the speaker icon in the taskbar, go to "Playback Devices," and see if the display or HDMI audio is listed. If not, try right-clicking and enabling or setting it as default.
4. Use a Different Cable/Port: Sometimes a faulty cable or port can cause this issue, so swapping cables or ports could help.
5. Windows Audio Troubleshooter: Run the audio troubleshooter again to see if it picks up any issues.

If this doesn’t resolve the issue, check whether your GPU's DisplayPort audio feature is enabled and ensure it's not being overridden by other settings.

[Xjamesnz · Accepted solution]

Found solution I had to turn onboard audio off in bios then uninstall and drivers witht he and clean up and reinstall them it was getting confused thinking it already had audio driver so wouldn't install the video card audio then restart computer turn on board audio back on and install the rest of those driver all sorted... Pain in the behind but figured it out 

[mengelag]

Glad you found a solution, Happy Gaming!