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[fgy31775288]

I picked a process and the following error shows up

./AMDuProfCLI collect --config tbp -o ~/ --pid 8301
ERROR : The driver failed to start profiling. (error code 0x80004005)

my cpu is  Model name: AMD Ryzen Threadripper PRO 3945WX 12-Cores which is in the supported list. I did not see any other error message, even with sudo it is not working. 

Tried the graphical application, same message.

Kernel V: 6.2.0-36-generic #37-Ubuntu SMP PREEMPT_DYNAMIC Wed Oct 4 10:14:28 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

BTW, i downloaded the latest version of the profiler binary from official website amduprof_4.1-424_amd64.deb and this AMDuProf_Linux_x64_4.1.424.tar.bz2

[shrjoshi]

Hello @fgy31775288 

Thank you for writing to ServerGuru.
We are currently looking into the issue.
Will keep you updated on the same.

[shrjoshi]

Hello @fgy31775288 

We need more information for better understanding of the issue.

1. Can you please share the o/p of command "./AMDuProfCLI info --system".
2. Also can you please check if the issue exists w/o attaching pid i.e. by launching an application.
    You can try the command :
     ./AMDuProfCLI collect --config tbp -o $OUT_DIR AMDTClassicMatMul-bin 
     ./AMDuProfCLI translate -i $OUT_DIR/uprof_folder
     ./AMDuProfCLI report -i $OUT_DIR/uprof_folder
AMDTClassicMatMul-bin can be built in Examples folder of AMDuProf [Examples/AMDTClassicMatMul]

[fgy31775288]

1. 

[OS Info]

OS Details              : LinuxUbuntu 23.10-64

Distribution Details    : debian 23.10

Kernel Details          : 6.5.0

[CPU Info]

AMD Cpu                 : Yes

Family                  : 0x17

Model                   : 0x31

Stepping                : 0x0

Local APIC              : Yes

Socket Count            : 6    

SMT Enabled             : Yes

Threads per Core        : 2   

Threads per CCX         : 6   

Threads per Package     : 24  

Total number of Threads : 128

[PERF Features Availability]

Core PMC                : Yes

L3 PMC                  : Yes

DF PMC                  : Yes

PERF TS                 : No

[IBS Features Availability]

IBS                     : Yes

IBS Fetch Sampling      : Yes

IBS OP Sampling         : Yes

IBS FetchCtlExtd        : Yes

IBS ExtCount            : Yes

IBS Dispatch            : Yes

IBS BrTgtAddr           : Yes

IBS OpData4             : No

[RAPL/CEF Features Availability]

RAPL                    : Yes

APERF & MPERF           : Yes

Read Only APERF & MPERF : Yes

IRPERF                  : Yes

HW P-State Control      : Yes

[PERF features supported by OS]

TBP Supported           : Yes

EBP Supported           : Yes

IBS Supported           : Yes

IRPERF Supported        : Yes

APERF Supported         : Yes

MPERF Supported         : Yes

BPF Supported        : No

BCC Installed        : No

Perf Event Paranoid     : -1

Perf Event Max Mlock    : 516 KB

Perf Event Max Stack    : 127

[Hypervisor Info]

Hypervisor Enabled      : No

2. 

./bin/AMDuProfCLI collect --config tbp -o ./output ./Examples/AMDTClassicMatMul/AMDTClassicMatMul-bin
ERROR : The driver failed to start profiling. (error code 0x80004005)

Error: Collection of profile data failed...

[fgy31775288]

recently upgraded to 23.10 so i assume this is not related to the ubuntu versions since i used to be on 22.04 which iirc it didn't work either

[shrjoshi]

Hello @fgy31775288 

We were able to reproduce the issue at our end.
We are currently working on fixing it.
Will keep you updated about the same.

[fgy31775288]

is this issue fixed so far?

[shrjoshi]

Hello @fgy31775288 

Thank you for your patience.
This issue is not fixed yet. 
We will inform you once the fix is available.