Try running Cyberlink Blu-Ray App and see if your computer has the recommended hardware to run Blu-Ray with Cyberlink software.
https://www.cyberlink.com/stat/bd-support/enu/index.jsp
I just downloaded the Blu-Ray 3D advisor and ran it on my new Ryzen build which I upgraded from a AM3+ Motherboard and FX8350 processor:
I have HDR disabled but I don't have a Processor (AMD) that supports Intel's SGX. I do have 2 Blu-Ray burners but seems to be Non-UHD Blu-Ray.
But for regular Blu-Ray play back my computer passes everything :
So basically you need three hardwares to run UHD Blu-Ray:
Intel Processor and a UHD Blu-Ray Player and a compatible GPU card.