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PC Graphics

dateno1
Adept I

RX 5700 XT Black screen after wake up

CPU : i7-9700

BIOS : GA-Z390M

RAM : 64G

VGA  : Powercolor RX 5700 XT

Power Supply : 750W

OS : Windows 10 2019 LTSC (1809) x64

Monitor : Dell P2415Q

 

When i using 21.10.2 All work well (include Sleep&Wake) but It has problem with All of New version (All of 22, 23)

 

Update BIOS, Windows, Other Driver but nothing changed

 

with New version all work well (Exclude wake up)

 

Lastest Windows 10 (22H2) + Lastest Driver or Lastest Windows  + Old Driver is OK but Old windows + Lastest Driver is not

 

When i try to sleep&wake up It display black screen only (All of HDMI&DP same result) but system is not stop to work (I can connect to system by RDP or VNC and turn off computer)

 

short sleep is OK (under 5~10 mins) but long sleep is not

 

It seem AMD not test with old hardware or Old Windows version (but I can found 1809 on compatible OS list)

 

I was report problem few times with bug report tool but last 2 years nothing changed

 

I can't change OS version (Windows License) and I can't upgrade driver version (Can't use sleep)

 

1 Solution
7 Replies

I can't upgrade windows version and try many driver version (AMD&Custom) but same result

 

When i check device manager by remote VGA is code 43 or 32(31?) state

 

It seem something changed on version-up&It not compatible with 1809

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Thanks for help

 

It seem fixed by Disable 'Ultra Low Power Status' on registry

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Soln
Adept II

Yes, but that's not a solution, just a workaround...

xsbx
Adept I

switch to 3060....

thank you amd

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Soln
Adept II

Same for new driver 23.3.2...

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