cancel
Showing results for 
Search instead for 
Did you mean: 

PC Graphics

Mihail91
Adept I

Bad experience with a new 6700XT.

So as stated in the subject I am having some problems with a new 6700xt that I bought like 1 or 2 months ago. I didn't perform any type of overclocking on my graphics card. The one that I have is a ASUS Dual Radeon 6700XT.

To get it started, I've seen that sometimes after I open up my PC after a few minutes, doesn't metter if I am watching youtube or I am in a game.. After a while the whole PC freezez and I have to wait for it to get back to normal ( also in that moment the first monitor is going black ) and then I have the error "Default Radeon WattMan settings has been restored due to unexpected system failure"

Thats 1 of the problems.

The second problem is when I am playing an actual game and sometimes its random and sometimes is when I am alt tabbing. Same situation, the PC is going to freeze for a minute or so.. After that everything goes back to normal and sometimes I experience a message that says " GPU driver "......." due to an unexpected failure " but also everything goes back to normal.

I reinstalled the windows, I installed the latest amd graphics driver, I tried pretty much everything that I could think of.

But its a bad situation to buy a new graphics card and have everything working fine and just having that error from time to time. Also, the error happends just once, even if I am playing a game for 10 hours, after the first error, it dissapears and everything goes normal

My full specs are : 
GPU: Asus 6700XT Dual

CPU: Ryzen 7 5800x3d

RAM: 16GB HyperX 16CL dual channel

PSU: Corsair 750w 80+ gold

Motherboard: Tomahawk MAX 450

 

Thank you everyone who wasted time to read this post, hope I'm gonna fix it soon. Have a great day!

7 Replies
rekoj
Adept II

try doing a rollback to 22.5.1 driver, many people have stability problems with the latest driver versions after the 22.5.1

 
0 Likes
Anonymous
Not applicable

deleted

0 Likes

huh?

0 Likes
ThreeDee
Paragon

Make sure you have the latest BIOS installed for your motherboard

Make sure you have the latest AM4 Chipset drivers installed from AMD.com

What speed is your RAM actually running at? (Task Manager>Performance>Memory) How many sticks? (2 or 4?)

Make sure you are running  separate power cables from your power  supply to each power input  on your GPU

Make sure your Windows install is up to date

How are your CPU/GPU temps? .. case airflow?


ThreeDee PC specs
0 Likes

Windows 11 reinstalled and updated to the last one. 

I am using a Zalman Z1 Neo as a case ( which is pretty old but I don't think that should be a problem )

For the CPU I am using a Dark Rock 4 ( non-pro, because the pro one would not fit in the case ) 

Ram is running at 3200 (the max speed set from the bios)

And I've also used the latest bio update from the MSI page.

I think the temps are pretty normal since the CPU is staying at around 91C maximum while doing stress test. Otherwise it never gets that hot. 

And GPU is 59-65 depending on the games that I use. I only play New World, Valorant, CSGO.. So it shouldn't be a problem. 

0 Likes
HalfGrape
Adept III

The last stable driver for me which is the one I'm also currently using is 22.10.3, I have a RX 6750 XT but only one monitor. 

Make sure you do the following in order to stop the blackscreens:

1. Disable Hardware Acceleration on everything (Web browser, Discord, Zoom, etc)

2. Turn off Radeon Image Sharpening in the AMD Software

3. Turn off Radeon Enhanced Sync in the AMD Software

 

Not sure about the whole system freezing.

0 Likes

I found something on Google about turning off the fast boot from the power options, they said that this may skip some steps in the drivers starting for windows and this is why I get that error only once and after that it doesn't appear for 8-14 hours of gaming or watching content. 

So far it seems stable, its been only 2 days so I can't tell for sure. I will come back to this topic and try your suggestions if the error seems to persist. Thank you so much!