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PC Graphics

nitram151
Journeyman III

AMD Radeon R6 M340dDX not working and how to fix it :D

I have had an Asus computer the model is X555D. I have had some problems with the graphic card. which has the following specs if needed.

Specifications:

Color:
Black/Silver

Processor & Memory: 
AMD A10-8700P processor. This is a quad core processor with a clock speed of 1.8 GHz that can go all the way to 3.2 GHz.
8 GB of DDR3 RAM, 4 GB DDR3 + 4 GB DDR3 on board

Operating System: 
Windows 10 Home 64-Bit

Drives
256 GB SSD module
DVD RW

Graphics & Video: 
AMD Radeon R6 integrated graphics chip 
15.6 inch IPS LED screen with a Full HD 1920*1080 resolution and a standard 16:9 aspect ratio

Communications:
802.11ac WiFi
Bluetooth 4.0
Built-in webcam with microphone
Standard Notebook Keyboard
1 x 10/100/1000 Mbps Gigabit Ethernet (RJ-45)

Audio
1 x 1/8" (3.5 mm) Headphone/Microphone Combo Jack
Integrated Stereo Speakers
Microphones

Ports & Slots:
2x USB 3.0, 
1x USB 2.0, 
1x HDMI, 
1x VGA ports, 
1x Card Reader

Additional Information:
Dimensions: 15 x 10.1 x 1"
Approximate Weight: 4.56 lb

I have tried to install a new chipset, however that did not work. I would like some help on this matter please. 

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2 Replies

First you a have a Asus laptop with an AMD APU - A10-8700P.

You need to download the APU driver for your laptop. This will automatically install both integrated and Discrete AMD VGA Drivers. Here is the latest generic AMD Driver for your laptop: 6th Gen A10-8700P APU Drivers & Support | AMD 

I would suggest to use Asus VGA Driver first to see if it works correctly and second the AMD driver if it doesn't.

Here is the procedure to install your laptop VGA Driver: https://community.amd.com/thread/207699 

Your Laptop has a very new BIOS version update that may help with your problem: X555DG Driver & Tools | Laptops | ASUS Global 

BIOS

Version 604 2019/05/052.53 MBytes

BIOS 604
Optimize system performance

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Hello there, 

I have tried the first link u gave me, however it still says the driver does not work properly. 

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