I was trying to add 2nd monitor plugged into my R9 200 DVI port as well as the DVI port on my PC. I couldn't get it to work in Windows 10 (it 'saw' both monitors but wouldn't detect it). Likewise the Radeon software 'saw' both but wouldn't run it either.
So I went to try and get the latest driver for the R9 200. The autodetect reommended two options and I chose the proven one (Win10 compatable). Got the Error 1604 saying there was software from a previous install. So I used the AMD celanup tool as suggested.
Still no joy, still got the 1604 error.
I went into Windows to check if I could 'see' the device as a display adaptor but it was gone replaced by a Genreic device.
Part of the reason I knew the devise was there was becasue I want to know which orf the 200 series it was but that was all it said R9 200.
AMD do not appear to have anyhting to offer apart from the automatic Adrenalin 2020 option which doesnt work for me.
So basiially HELP!
Solved! Go to Solution.
As Kingfish mentioned it would be helpful to know your System Specs. You can download a free program called SPECCY to tell you most of the Make & Model hardware you have installed.
Follow this basic method of installing /uninstalling AMD driver:
Uninstall the current AMD Driver using DDU as per this method:
It could be due to a corrupted AMD Driver installation.
Download free program DDU (Display Driver Uninstaller). Run it in Safe mode with the internet disconnected.
You can also run it in Windows Desktop but then you would need to Reboot the computer for DDU to finish erasing all of the AMD Driver traces from your computer.
Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before.
Now install the full AMD Drive package you downloaded manually from AMD Download page. Not the express package. Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet.
This should prevent any conflict when installing the new version from the previous version.
By the way, C:\AMD is always created whenever you run the AMD Driver package
As Kingfish mentioned it would be helpful to know your System Specs. You can download a free program called SPECCY to tell you most of the Make & Model hardware you have installed.
Follow this basic method of installing /uninstalling AMD driver:
Uninstall the current AMD Driver using DDU as per this method:
It could be due to a corrupted AMD Driver installation.
Download free program DDU (Display Driver Uninstaller). Run it in Safe mode with the internet disconnected.
You can also run it in Windows Desktop but then you would need to Reboot the computer for DDU to finish erasing all of the AMD Driver traces from your computer.
Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before.
Now install the full AMD Drive package you downloaded manually from AMD Download page. Not the express package. Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet.
This should prevent any conflict when installing the new version from the previous version.
By the way, C:\AMD is always created whenever you run the AMD Driver package
In reply to kingfisher
Background:
So the issue is:
I would like to get a working version back of the AMD driver for my graphics card
The newer drivers have been problematic to some. I use, and recommend, version 19.12.1...it is stable and works great. With that installed, you can update the Drivers Only from the newer graphics driver. ..although it is really not needed with you graphics card. I would also use DDU instead of the AMD uninstaller ..use in safe mode. Using DDU
Hi everyone,
In the end I deleted the C:/AMD folder completely without disconnecting from the iterent and then let the autodetect installer do its thing and went for the stable setting. Now running Radeon Software 20.2.2 Released 28/02/2020. Problem solved. Thanks for the help everyone.