Hi, I have a Lenovo Z50-75 laptop, it's an AMD FX 7500 with 16 GB of RAM, 1 TB of HDD and a Radeon R7260MDX graphics with 2 GB of video and Windows 10.
For some time now, I have blue blues with the error THREAD_ STUCK_IN DEVICE_DRIVER, I would like to know what the error is and if there is a solution.
This blue screen sold me and I watched videos, movies listening to music or playing games like the Age of Mythology.
Attached Images and a text with errors caused
AMD Graphics Card
- Make and model: Graphics Chipst AMD Radeon R7 M260DX 2GB
- Laptop System
Lenovo Z50-75
- S.O
- Windows 10 Home Edition 64bit Version 1709 Compilation of Operating System 16299.214
- Driver version installed
- Radeon Software Crimson Edition 16.6
- Display Devices
- CMN N156HGE-EBB 15.6" LCD (FHD) 1920 x 1080
- Motherboard + Bios Revision
- LENOVO Lancer 5B3 (Socket FS1r2) Versión del BIOS A4CN43WW (V 2.12)
- CPU/APU
AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G
- Power Supply Unit Make, Model & Wattage
- PABAS0241231 LENOVO SN:41167 ID:41167LENOVO PABAS0241231
- RAM
- Amount of memory installed; 16GB
- Crucial CT102464BF160B.M16 SO-DIMM Memory speed DDR3-1600 (800 MHz) 8GB
- Crucial CT102464BF160B.M16 SO-DIMM Memory speed DDR3-1600 (800 MHz) 8GB
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Dump File : 021118-45171-01.dmp
Crash Time : 11/02/2018 20:58:05
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff840c`6fd54700
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+26f13
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+175880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\021118-45171-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 687.708
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Dump File : 020618-50859-01.dmp
Crash Time : 06/02/2018 16:44:08
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff9a83`06bb4380
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+26f13
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+175880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\020618-50859-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 1.249.444
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Dump File : 011318-77312-01.dmp
Crash Time : 13/01/2018 17:13:14
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffbe82`9c547080
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driv Graphics Card Manufacturer - Powered by AMD Graphic Chipset - AMD Radeon R7 M260DX Device ID - 6665 Supplier ID - 1002 Subsystem ID - 1309 Subsystem Provider ID - 17AA Revision ID - 00 Bus Type - PCI Express 2.0 Current bus configuration - PCI Express 2.0 x8 BIOS version - 015.040.000.003 BIOS part number - BR45043.001 BIOS date - 2013/10/18 05:10 Memory size - 2048 MB Memory type - DDR3 Clock memory - 900 MHz Central clock - 855 MHz Total memory bandwidth - 14 GByte / s 2D driver file path - / REGISTRY / MACHINE / SYSTEM / ControlSet001 / Control / Class / {4d36e968-e325-11ce-bfc1- 08002be10318} / 0000 er: dxgkrnl.sy
Caused By Address : dxgkrnl.sys+26d33
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1756e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\011318-77312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 1.139.668
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