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PC Drivers & Software

Dev2318
Adept I

Radeon Software error

i purchased a laptop 

its specs is ryzen 3 3300u with radeon vega 6 and i installed the radeon software after some time there was a error that the driver version dont match after 1 month when i installed the windows 11 i installed the radeon software again but it stucks in downloading packages pls help and when i try to uninstall it stucks in detecting amd hardware pls help me

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1 Solution

Could be because you have mismatched driver/software ?

Try uninstalling the software pkg from,

uninstall.PNG

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

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3 Replies

Windows 11 is not yet officially supported by AMD, so Win.10 driver/software may have issues. 

You are supposed to use the driver installed from MS (and there is a radeon software version from MS store).

Try https://www.elevenforum.com/ for instructions on installing it.

 

 

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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Dev2318
Adept I

why it stucks on detecting hardware

0 Likes

Could be because you have mismatched driver/software ?

Try uninstalling the software pkg from,

uninstall.PNG

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.