I have the same problem. Since I use a laptop, I cannot use the solution you suggested. My graphics card version is stuck at 23.12.1. When I install the new versions, I get a black screen. When I boot into safe mode, delete the drivers, and install the 23.12.1 version again, the black screen disappears. But after installing new updates, the error persists. AMD Ryzen 7 7840HS w/ Radeon 780M Graphics.