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PC Drivers & Software

levituim
Newcomer
‎04-13-2020 04:17 PM

Games don't detect my second GPU

Hi. I have a Dell Laptop with AMD CPU and GPU, specifically a Dell Inspiron 15 5565-5850GRY, and I always feel like my pc doesn't perform as it shoulds to, but there's one issue that makes me mad the most, here's a pic:toamdforum.png

But I know my pc is not the best one but, c'mon, this is sad, before it just recognized 1024mb of GPU and, I thought it was fine, but just look, I feel cheated.

What do you recommend for me to do ?? I can't buy another PC or smth, but something that solves that problem, because I have 2 graphics card, and one of those is an R7 M440 4GB GDDR5, I know it is not too good but at least could support some games. I know the fact that the second GPU just be activated when the systems required, but it doesn't activate anything.

Here are my specs:

  • CPU - AMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8G - 4 Cores
  • RAM - 16 GB DDR4 2400Mhz
  • GPU2 - AMD Radeon R7 M440 - Discrete/Switchable
    VRAM2 - 4096 MB - GDDR5 1000 MHz
    Graphics Card Manufacturer - Powered by AMD
    Graphics Chipset - AMD Radeon R7 M440
    Device ID - 6900
    Vendor ID - 1002
    SubSystem ID - 0769
    SubSystem Vendor ID - 1028
    Revision ID - C3
    Bus Type - PCI Express 3.0
    Current Bus Settings - PCI Express 3.0 x4
    BIOS Version - 015.049.000.013
    BIOS Part Number - SWBRT00931.001
    BIOS Date - 2016/05/29 23:26
    Usable Memory Size - 4096 MB
    Memory Type - GDDR5
    Memory Clock - 1000 MHz
    Core Clock - 920 MHz
    Total Memory Bandwidth - 32 GByte/s
    Memory Bit Rate - 4.00 Gbps
    OpenGL® API Version - 4.6
    OpenCL™ API Version - 2.0
  • GPU1 - AMD Radeon R7 Graphics - Primary/Integrated/Switchable
    VRAM1 - 512 MB - DDR4 933 MHz
    Graphics Card Manufacturer - Powered by AMD
    Graphics Chipset - AMD Radeon R7 Graphics
    Device ID - 9874
    Vendor ID - 1002
    SubSystem ID - 0769
    SubSystem Vendor ID - 1028
    Revision ID - C8
    Bus Type - PCI
    Current Bus Settings - PCI
    BIOS Version - 015.048.000.069
    BIOS Part Number - 113-C75100-X30
    BIOS Date - 2016/03/27 22:58
    Usable Memory Size - 512 MB
    Memory Type - DDR4
    Memory Clock - 933 MHz
    Core Clock - 758 MHz
    Total Memory Bandwidth - 29 GByte/s
    Memory Bit Rate - 1.87 Gbps
    OpenGL® API Version - 4.6
    OpenCL™ API Version - 2.0

Be serious, please.

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1 Reply
cyberat
Journeyman III
‎04-14-2020 05:04 AM

I found this the hard way, I think ULPS applies to your condition, do you get temps. for 2nd GPU in Speccy ?

EVERY SINGLE AMD DRIVER UPDATE DO THE FOLLOWING:

1) Run 'regedit' ; HKLM/SOFTWARE/AMD/CN - Driver Version. Delete the number that you find, close registry & reboot.

This will allow you to open the stuck on tray driver settings, re-occurring Chinese Bug.

2) Run 'regedit' ; Find "ULPS", set all entries of 'EnableULPS' to 0. When done close registry & reboot.

This will remove the sleep mode for a 2nd or 3rd GPU if you have them, temps & run clocks will display normally.

(Until I find otherwise, this is my M.O. from now on.)

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