Hi,
Still getting the same Error.
Windows 10 1809 (10.0.17763.615) crashes with same Bugcheck (VIDEO_TDR_FAILURE (116)) once I enable Hyper-V.
Same error also occurs with Windows 10 1903.
System Specs: Ryzen 5 3400g | Asrock DeskMini A300
Latest drivers are installed. I had refreshed OS thrice and I get the same error everytime.
atikmpag.sys version on my PC: 26.20.11022.3001
atikmpag.sys version on the aforementioned Windows KB patch (outdated version): 23.20.817.0
We are evaluating ClientsPCs for our Developers. We plan to deploy AMD Ryzen based PCs if the POC Evaluation passes. Hyper-V is really important for our Developers.
I can upload memory dumps if necessary. Can you please investigate and update us.
Crashdump WinDBG automatic analysis can be seen below:
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffce85c0274060, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8077f6c053c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0344396.inf_amd64_67c52840945228eb\B344356\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P3.50
BIOS_DATE: 05/15/2019
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: A300M-STX
BASEBOARD_VERSION:
DUMP_TYPE: 2
BUGCHECK_P1: ffffce85c0274060
BUGCHECK_P2: fffff8077f6c053c
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+1053c
fffff807`7f6c053c 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 8
CPU_MHZ: e74
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 18
CPU_STEPPING: 1
BLACKBOXBSD: 1 (!blackboxbsd)
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-1UCMQQ3
ANALYSIS_SESSION_TIME: 07-12-2019 08:02:58.0559
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
STACK_TEXT:
ffffdf0d`d8f5d9f8 fffff807`7fa4d5e6 : 00000000`00000116 ffffce85`c0274060 fffff807`7f6c053c ffffffff`c0000001 : nt!KeBugCheckEx
ffffdf0d`d8f5da00 fffff807`7fa0031b : fffff807`7f6c053c ffffce85`c0120000 ffffce85`c01200d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfa
ffffdf0d`d8f5da40 fffff807`7fa00f0f : 00000000`00000101 00000000`01000000 ffffce85`c0120000 ffffce85`c0120000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffdf0d`d8f5da90 fffff807`7fa4cd25 : fffff807`74190140 ffffce85`c01209c0 ffffce85`c00220c0 fffff807`74604240 : dxgkrnl!DXGADAPTER::Reset+0x293
ffffdf0d`d8f5db10 fffff807`7fa4ce87 : 00000000`00000000 ffffce85`b84aca60 fffff807`744b55c0 ffffce85`b8464cf0 : dxgkrnl!TdrResetFromTimeout+0x15
ffffdf0d`d8f5db40 fffff807`7411abfa : ffffce85`bbe34040 fffff807`7fa4ce60 ffffce85`c2cfbfd0 ffffce85`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffdf0d`d8f5db70 fffff807`740e3b35 : ffffce85`bbe34040 ffffce85`b84af280 ffffce85`bbe34040 00000065`b8bbbdff : nt!ExpWorkerThread+0x16a
ffffdf0d`d8f5dc10 fffff807`742613cc : ffffe780`e9480180 ffffce85`bbe34040 fffff807`740e3ae0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffdf0d`d8f5dc60 00000000`00000000 : ffffdf0d`d8f5e000 ffffdf0d`d8f58000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c28d45a3a6a4b82f719a9c19df7c6106ac633fbc
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+1053c
fffff807`7f6c053c 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+1053c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5d1ec238
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2019-07-12T14:47:38.000Z
OSBUILD: 17763
OSSERVICEPACK: 615
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2020-05-15 09:13:35
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 4f8f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
0: kd> lmvm atikmpag
Browse full module list
start end module name
fffff807`7f6b0000 fffff807`7f742000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\System32\DriverStore\FileRepository\u0344396.inf_amd64_67c52840945228eb\B344356\atikmpag.sys
Image name: atikmpag.sys
Browse all global symbols functions data
Timestamp: Thu Jul 4 20:21:28 2019 (5D1EC238)
CheckSum: 0009717C
ImageSize: 00092000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:
