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PC Drivers & Software

hugof
Journeyman III
‎07-02-2020 01:20 PM

AMD Radeon HD 6800 driver and I can't update to Windows 10 vr. 2004 because it says my AMD is incompatible. I use the last version Crimson Beta 16.2.1.

A have an AMD Radeon HD 6800. It works well, but sometimes some sw says that they can't access graphic hw. But i want update my Windows 10 vr. 1909 to vr. 2004, but Windows says that my AMD driver is incompatible. I use the last version Crimson Beta 16.2.1.

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8 Replies
kingfish
MVP
‎07-03-2020 02:10 AM

That's all there is..and will be. There are some things you might can try...is this a laptop? https://community.amd.com/thread/196209 

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hugof
Journeyman III
‎07-03-2020 08:44 AM

Hi, kingfish.

AMD Graphics Card: AMD Radeon HD 6800 Series

Desktop

Operating System Windows 10 Pro vr. 1909, 64 bits

Driver installed: Radeon Software Crimson Edition 16.2.1

Display devices: Monitor LED IPS 23" LG IPS236V, Resol. 1920x1080

Motherboard: DX58SO2, vr. AAG10925-205

CPU: Intel CORE I7-990X 3.46GHz, 6.4GT/s, 12MB LGA1366

Power Supply: Corsair GS700 de 700 Watt

RAM: 12 Gb

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kingfish
In response to hugof
MVP
‎07-03-2020 12:17 PM

I have the same mother board and Intel says it does not meet the specs for Win10...that's just one of the reasons I stay with Win7.

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hugof
Journeyman III
‎07-03-2020 05:38 PM

Hi, kingfish, I have installed Win10 when it was released, and I use it in my motherboard all these years without problems. Only the last 4 or 5 months, I had have problems with some sw that can't access my graphics hw. And only this month I can't actualize my Win10 Pro from 1.909 to vr. 2004. These are my problems.

And I suggest you to migrate to Win10; it is more secure than Win7.

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hardcoregames_
Big Boss
‎07-03-2020 06:20 PM

The HD 6000 series are older so the driver on windows update is about as best you are can get

my suggestion, find a more recent card such as a RX 470 which is low cost and substantially more powerful

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hugof
Journeyman III
‎07-03-2020 08:26 PM

Hi, hardcoregames.

Thanks your valuable suggestion. I will do something like this. But in the meanwhile, maybe I may attend an eventual update. Microsoft seems working in it: Windows 10, version 2004 and Windows Server, version 2004 - Windows Release Information | Microsoft ... 

What you think about?

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hardcoregames_
In response to hugof
Big Boss
‎07-04-2020 12:25 PM

hugof wrote:

Hi, hardcoregames.

Thanks your valuable suggestion. I will do something like this. But in the meanwhile, maybe I may attend an eventual update. Microsoft seems working in it: Windows 10, version 2004 and Windows Server, version 2004 - Windows Release Information | Microsoft ... 

What you think about?

Lots of problems with dinosaur hardware, modernize your video card

hugof
Journeyman III
‎07-04-2020 01:16 PM

OK. I will do it. Thanks. You may close this ticket.

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