PC Drivers & Software

[ehb57]

hi,

To begin, my english is very bad, i am sorry for that.

i have issues to install the last update of the chipset driver.

i am currently using windows 11.

I have an asus B550m-a motherborad, ryzen 3700x cpu, RX 6700 XT gpu.

check my google drive link bellow to have screenshot of the issue and instalation logs:

https://drive.google.com/drive/folders/1iv4BK0NAvnTlDhm0CWpiovSe49zbMDwN?usp=sharing 

"AMD Chipset Software Install Summary

Name : AMD Ryzen Power Plan
Version : 7.0.4.4
Install : Success

Name : AMD PCI Device Driver
Version : 1.0.0.87
Install : Fail

Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success

Name : AMD GPIO Driver (for Promontory)
Version : 3.0.0.0
Install : Fail

Name : AMD PSP Driver
Version : 5.18.0.0
Install : Fail

Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success"

Thanks in advance.

ehb57.

[elstaci · Accepted solution]

Run Microsoft Install/Uninstall App and delete all Non-Graphics AMD Drivers listed including the chipset itself from here: Microsoft Install/Uninstall Tool 

Before running the MS App delete the AMD Chipset Folder at C:\AMD.

Afterwards see if it installs successfully.

[ehb57]

hey, 

it worked !

thank you.