Hi all,
I used DDU uninstall AMD driver in safe mode, and update to Adrenalin 2019 Edition 18.12.2.
After restart PC, AMD setting can't open anymore, I suspect it is a problem with the operating system, so upgrade from Windows 10 1803 x64 to Windows 10 1809 x64, but the situation has not been resolved.
So I used amd cleanup utility uninstall AMD driver in safe mode, and update to Adrenalin 2019 Edition 18.12.3, but the situation continues to happen.
Here is my Windows Event Log:
Adrenalin 2019 Edition 18.12.3:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-20T14:06:13.499885000Z" />
<EventRecordID>1012</EventRecordID>
<Channel>Application</Channel>
<Computer>GUANTYNG-PC</Computer>
<Security />
</System>
- <EventData>
<Data>RadeonSettings.exe</Data>
<Data>10.1.2.1748</Data>
<Data>5c1849db</Data>
<Data>igdrclneo64.dll</Data>
<Data>0.0.0.0</Data>
<Data>5a96b19b</Data>
<Data>c000041d</Data>
<Data>0000000000030819</Data>
<Data>3e18</Data>
<Data>01d4986d28a09341</Data>
<Data>C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe</Data>
<Data>C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\igdrclneo64.dll</Data>
<Data>2acc506e-f6f8-46e3-8ce6-75d12e08c8a1</Data>
<Data />
<Data />
</EventData>
</Event>
Adrenalin 2019 Edition 18.12.2:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-20T14:00:33.926582900Z" />
<EventRecordID>985</EventRecordID>
<Channel>Application</Channel>
<Computer>GUANTYNG-PC</Computer>
<Security />
</System>
- <EventData>
<Data>RadeonSettings.exe</Data>
<Data>10.1.2.1748</Data>
<Data>5c1849db</Data>
<Data>igdrclneo64.dll</Data>
<Data>0.0.0.0</Data>
<Data>5a96b19b</Data>
<Data>c0000005</Data>
<Data>0000000000030819</Data>
<Data>2170</Data>
<Data>01d4986c58f6c6ba</Data>
<Data>C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe</Data>
<Data>C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\igdrclneo64.dll</Data>
<Data>8de4b4f9-92ba-47fc-81c5-d582ff799415</Data>
<Data />
<Data />
</EventData>
</Event>
System Info:
Windows 10 1809 x64
Radeon (TM) RX 480 Graphics
I hope this problem can be solved, thanks.
