PC Drivers & Software

[rogacz88]

Hello

I have a trouble with driver instalation. Last saturday i bought new laptop - Acer Nitro5 with Ryzen and Radeon 560x. On clean windows when i try install driver i get error 1603. Unfortunatelly i do all steps from guide: https://www.amd.com/en/support/kb/faq/gpu-kb1603 and still no effect.

Message from installer:

"

Sterownik ekranu AMD

Stan końcowy:	Niepowodzenie
Wersja elementu:	25.20.15002.58
Rozmiar:	90 MB

Does anyone know how to install this driver?

[shadow07]

do a clean uninstall with DDU then install new Driver of your choice, make sure you disable network connection/Adapter prior to uninstall/reinstall...…….

[kingfish]

AMD does not have Mobility drivers for these processors/graphics. They are OEM only...meaning the driver updates are available from the laptop manufacturer only.

Also check for any bios update:

Download Drivers and Manuals | Acer Official Site

[rogacz88]

But i dont need drivers for Vega, i know AMD sell product without any support

I need a driver for Radeon.

shadow07​ I do that, no result. For me that looks AMD dont have yet support for windows 10 1809

[kingfish]

There is but one driver. It supports the Ryzen APU and the discrete graphics. Get the driver from Acer. Also the bios updates.

Product support

Laptop graphics update...How to

[rogacz88]

Bios update few days ago, but Windows install never drivers for 560x and Vega, but for 560x is older than i can download, so still how to install driver without bug?

[kingfish]

Because the drivers on the AMD site are for ​desktop graphics...not Mobility (laptop) graphics cards. You have to use what the manufacturer supplies.

[theacclaimed]

You need to download the drivers from Acer's website. Here is the link to the drivers for the Nitro 5 (Ryzen based) on the Acer support page for US. Product support 

You check for the Polish one but as with any laptop, the correct drivers are found the manufacturer's website; in the case Acer.

[rogacz88]

I dont know AMD dont give support for laptops. Nvidia dont do that mistakes, its stupid.

I find that: Microsoft Update Catalog When i download never version than i have i cant install they so probably i must wait for update...

[kingfish]

AMD ​does​ have updates for laptops. Just not the customized graphics some manufacturers use on their laptops. All AMD drivers are generic.