Sorry about the link I posted for AMD Developers Forum. In the past you needed to first post there to get permission but after I posted the link AMD got rid of that feature so you now you can post directly to any Developer's Forum.
EDIT: Needed to edit my reply since @goodplay , Thanks by the way, mentioned you have a AMD XLINX product.
Sorry for giving you the wrong information.
Please open a thread at AMD XILINX SUPPORT: https://support.xilinx.com/s/?language=en_US
There you can either open a Xlinx Support ticket or open a Xlinx Forum Thread.