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alperenhaydar23
Journeyman III

GPU Clock and Memory Clock Stuck

When I run a 3D application or game my AMD HD 8670M GPU clock always stuck at 400MHz  and Memory clock always stuck at 600 MHz. I have this almost 4 - 5 months. Problem occured both Windows 8.1 and Windows 10.

I tried,

  • Clean installition of Windows.
  • Clean installition of AMD drivers with DDU.
  • Use different versions of Crimson and Catalyst drivers.
  • Use High performance power plan.
  • Update Drivers.

  • Clean dust from my laptop.
  • Overclock with AMD Overdrive on AMD settings, MSI Afterburner, TriXX

My Laptop: Dell Inspiron 3537

Radeon Software Version - 17.7.1

Radeon Software Edition - Crimson ReLive

Windows Version - Windows 8.1 (64 bit)

System Memory - 4 GB

CPU Type - Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz

Radeon Settings Version - 2017.0704.1721.31196

Driver Packaging Version - 17.10.3211.1031-170704a-316029C-CrimsonReLive

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1599

Direct3D® Version - 9.14.10.01261

OpenGL® Version - 6.14.10.13476

OpenCL™ Version - 22.19.171.1024

AMD Mantle Version - 9.1.10.0189

AMD Mantle API Version - 102400

AMD Audio Driver Version - Not Available

Vulkan™ Driver Version - 1.5.0

Vulkan™ API Version - 1.0.39

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon HD 8600M Series

Device ID - 6660

Vendor ID - 1002

SubSystem ID - 05EA

SubSystem Vendor ID - 1028

Revision ID - 00

Bus Type - PCI Express 2.0

Current Bus Settings - PCI Express 2.0 x4

BIOS Version - 015.037.000.002

BIOS Part Number - BR45396.001

BIOS Date - 2014/03/04 22:43

Memory Size - 1024 MB

Memory Type - DDR3

Memory Clock - 900 MHz

Core Clock - 975 MHz

Total Memory Bandwidth - 14 GByte/s

Memory Bit Rate - 1.80 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

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Sorry for my bad English.

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17 Replies
alperenhaydar23
Journeyman III

Any Help ?

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Is there Anyone ?

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alperenhaydar23
Journeyman III

BUMP

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alperenhaydar23
Journeyman III

BUMP

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alperenhaydar23
Journeyman III

Is there any solutions? Please Help.

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alperenhaydar23
Journeyman III

BUMP

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vlader
Journeyman III

I had this problem too for more than 6 months on my Asus x550DP. No solution found on the web.

Hope someone here have a solution.

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alperenhaydar23
Journeyman III

BUMP

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renner
Adept II

I'm only having the memory stuck lately on my two Vega cards. Both running at 945MHz when doing nothing, while the core clock goes down as usual.

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I would just like to add to my previous comment. Turns out my playing with the undervolting with the OverdriveN tool is causing the memory to run at max clocks once the changes are applied. Seems to be fixed in the latest tool release. I though I ate another malware that's mining for someone else, lol.

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I can't use the tool because it doesn't support my graphics card.

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jego
Journeyman III

Hi, the same thing is happening to me, I even made a downgrade of the windows version from 1709 to 1703, because they argued in some forums that this was the problem, there is someone active in this community that can help us, it is frustrating to have the GPU working at 50%, any help is appreciated.

My computer is an asus K550D

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Laptop graphics are often very customized by the maker not AMD. They are custom solutions that often even have custom changes to the drivers or have had bios updates to work with newer drivers and changes in Windows. I would suggest to you and all above that your support requests should be with ASUS. AMD doesn't support your laptop. The company that made it does. AMD only makes the vanilla driver and the chip that they build into their custom design. You may or may not get some help here, but this is a community forum not AMD employees so the people answering are users like you.

I highly recommend you all open a support ticket at ASUS for help with this issue. Official Support | ASUS Global


Good Luck!

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alperenhaydar23
Journeyman III

Looks like there is not any solutions.

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fargod
Adept II

amd ignores a problem.GCN 1.0 UVd

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AMD doesn't respond here, it is unfortunate but true. The people helping here are your peers not AMD employees. I don't know why they don't make that more abundantly clear in big clear sentence on main forum page. It would make everyones life easier. If you want AMD to know about your issue and to respond you have to open a support ticket. It is the only way I know to contact them. Here is the link: Email Form

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i got the same problem buddy, best thing you can do is buy a new GPU, AMD is a garbage from my experience
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my pile of junk is stuck at 300MHz and memory is stuck at 149MHz even though I have it overclocked.

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