Graphics Cards

AntoinePL

The silence of AMD concerning the black/green screen crashes is getting concerning.

r/amdhelp, r/radeon subreddits and this forum are riddled with reports about this issue. A few examples among many many others :

Some people get the same issue after RMA. Very nice to wait 3 weeks without gpu when you spent more than 500€, only to receive a new gpu with the same issue. Even worse : you receive the same gpu because the seller can't reproduce the problem.

So, what do we do ?

AntoinePL

New reports of the day :

https://www.reddit.com/r/AMDHelp/comments/17z9ke8/7800_xt_black_screen_update/

https://community.amd.com/t5/graphics-cards/rx-7700-xt-crashing/m-p/645614#M102897

https://www.reddit.com/r/AMDHelp/comments/17zmvm8/in_desperate_need_of_help_with_black_screen/

swagboss

Hope so, issues are widespread for sure. Still unclear if it's hardware or software related.

poohedon

As consumers we need to make a bigger deal of this continue to post these updates of crashes so amd is forced to fix these issues. I literally bought a 7800xt last Tuesday and have been having non stop crashing issues even after taking all steps and getting new components.

Orales

I have excactly the same issues.Bought the card on 4th of October. Has it for roughly a week and a half without problems .Was playing Squad on a regular with solid results on epic settings. When adrenalin 23.11.1 update was out and i updated to it all hell broke .Done numerous stress tests changed every part in pc ,clean windows install, used ddu and reverted to previous adrenalin version didn't update windows to 23h2 and stick with 22h2 like i did everything possible to no avail. Squad crashes at loading screen.Ready or not crash as soon as i press the play single mode .GPU doesn't even load to actual game so i dont think it gets any load at all.Funny thing is only Dayz seem to play smoothly. Is it maybe a problem with newer graphic engines ?I am on the verge of rma the card and go to Nvidia am so disappointed . I believe its a software issue/conflict that driver cant manage the gpu.But if thats the case why i still get crashes with stock 23.9.x drivers that 7800 launched with after clean ddu and clean windows install ? Am baffled. P.S: Using premiere pro runs smoothly and export aswell .

swagboss

Pretty much the same experience on my end. Kinda shocked we haven't seen any fixes or statements from AMD yet. I had the card running nearly 100% back in September, but now after countless trouble shooting efforts I simply cannot get it stable.

Houdas

Word of advice guys, as someone who unfortunately switched to AMD after using NVIDIA all my life, the next time you upgrade... go for Nvidia, trust me. Too many issues, no support or acknowledgement from AMD and I'm stuck with this RX 7800 XT that I can't return because there's "no defect". Awful brand.

Kaelos

Only thing to do is to switch to Nvidia. People getting banned in games for using AMD software was nail in the coffin. I'm hearing about AMD problems everywhere: from friends, youtube reviews, news, this forum etc. It's unacceptable.

necramonium

I also got the same issue with my 7800x. And the black screen crash to restart, it happens random, sometimes i can play a videogame for a whole weekend without a issue, the next week, it will happen when using Adobe Premiere Pro, not encoding, just working.

I have updated my PSU, CPU, ram, nothing changed.

poohedon

After using dddu method and only using driver install I went down to one crash a day it only happens on world of Warcraft now. Crashed 3 times today feels bad man

Graphics Cards

Is AMD going to acknowledge black screen crashes on 7000 series ? More than 200 reports