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Graphics Cards

abujayyab
Journeyman III
‎04-14-2020 11:34 AM

change in name and proparaties

I have AMD radeon 530 4GB in my HP laptop 
now i cant find any update for 1909 windows in hp support site and when i install the driver from amd website the card name is change and the speed and the workability of the graphic card .. whats the solution  

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2 Replies
abujayyab
Journeyman III
‎04-14-2020 11:35 AM

and the new name is r7 m340

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elstaci
MVP
‎04-15-2020 04:28 AM

For AMD Laptop generic graphic drivers that is normal to see.

Even though the laptop GPU card will have a different name and model number, The driver will be compatible and supported by the one used by your GPU installed on your laptop.

To get your correct GPU model to show you must install the HP AMD Driver from HP Support in which it is 100% compatible with your HP Laptop.

By the way, if your HP laptop has a AMD APU (processor with graphics) then you must download the AMD APU Driver which will install both the integrated and discrete GPU graphics drivers.

If your HP laptop has an Intel APU then you must have the latest Intel graphics and Chipset drivers installed for the AMD drivers to work correctly.

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