I have the exact same first problem with the black screens and crashes with a very similar setup. My crashes only seem to be happening with Monster Hunter World, I've played Borderlands 3 at ultra with no crashes so far. The crashes are very sporadic, sometimes happening within minutes and sometimes only after 1-2hours
Desktop, Windows 10 Home 64 bit
1080p 144hz monitor
AMD Ryzen 5 3600
ASRock B450m Pro4-F motherboard
600 Watt be quiet! System Power 9 80+ Bronze power supply
graphics drivers tried: 20.4.2, 19.11.2
I have a same problem here. When i play Bns, Screen suddenly goes black and 2-3 sec after that my PC restarted. It's about 2 times a day.
Windowns 10 Home 64bit.
Amd R5 3600
B450M Steel Lengend
RX 5700 Sapphire
1080 70hz Monitor
700 Wat 80plus Bzone PS
Graphic driver 20.4.2|
It happen when i use AMD adrenalin ?
Same to me.
Playing Cod WZ for 1-2 hours -> black screen -> pc freeze -> have to turn it off by holding the power button.
After that, I turn pc on. It shows like nothing terrible just happened.
Somethings I tried:
- Update the latest Radeon software 20.4.2
- Disable all optional functions in Radeon software
- Config smt in the Msi afterburner (up fan speed, down core clock, mem clock, under-voltage...)
- Clean dust
After testing for two weeks, I think the issue is still the drivers. Some games are okay and some are not. Nothing you can do about that. AMD has terrible drivers. If you want zero hassle best thing to do is return your card and change to Nvidia 2060 Super or 2070 Super.
One thing that worked for me after reading many forums is undervolting. It made my card more stable and lower temperatures and lower power consumption (watts). Out of the box my 5700XT is 1200 mV and 2084 MHz which is kind of high. This caused artifacts and crashes on some games.
I used Radeon Software -> Tuning and lowered the voltage between 1000-1100 mV. Also lowered Core clocks between 1950-2000 MHz. I also adjusted my fan profile to max 50% so it's quieter.
I also use Radeon Chill to lessen the spikes on my clocks. Setting is the freesync range of my monitor.
Gigabyte 5700 XT Gaming OC
Intel i5 8400
16 GB RAM Kingston Hyper-X
750 W Seasonic GM Gold PSU
Windows 10 Version 2004 Build 19041
Adrenalin 20.4.2 Stable
Just a idea but try Uninstall all security software e.g. firewall antivirus then remove all types of afterburner software or overlays then give it a try.
Thanks. I already tried everything, no success.
Undervolting lowered my clock and power spikes, so it's better in performance. But some games will still crash. It's a hit or miss with 5700XT drivers.
I had the same issue but instead of black it was screen flickers.. i finally resolved the problem, it was the latest 2 driver 20.4 and 20.5... i went back to 20.2 and it all works perfectly fine.
realised it was the driver when it crashes my PC on default mode but overclocking GPU makes everything work again.. so must be some technical glitch within the default setting code. give it a go
With the update to 20.4 and 20.5.. it was 100% certain every time i boot up the game (on AMD Default Performance Settings), it will flicker and crash the PC. After reverting, i have got no crashes yet. Note that this only happened two days back after spending nearly a week trying to understand why it is crashing. i had a ticket to get it RMA and only found out i had another version of AMD driver so gave it the last attempt. VIOLA
UDATE 6/17: I was having a lot of luck for like 2 days. Then again complete system crash beginning with display driver fail... Card has been sent in for RMA. Will update again after that.
So I was having game/system crash issues (full reboot) up until yesterday when I DDU and installed the 20.2.2 drivers. Those seem pretty stable for me. Even with some mixture of overclocking and undervolting I haven't had a crash yet on the same games I've been having since I put this together on 5/31. I have even gone as far to reinstall windows twice after the initial time to see if some lingering issues were around from previous driver installs.
Full system build:
CPU - Ryzen 9 3900X - Wraith Prism Cooler (stock)
MOBO - Asus Tuf X570 gaming plus wifi
GPU - Asrock RX 5700XT Challenger D OC
Storage - 1TB Sabrent rocket pcie 4.0
RAM - Gskill trident Z neo 3600 16x2
Monitor - Samsung 27" JG56 144hz 1440p w/ freesync
PSU - 850W Thermaltake 80 plus gold GF1 tough power
I have recently made a completely new system and have been facing a similar issue of black screen and flicker. I have used stock settings for GPU as well as used manual settings (underclocking to reduce heat). In both the settings my screen goes Black or flickers in small horizontal patches (0-2 secs duration) after every 15min to 1hr (don't have approx time) and its more during gaming. Everything works (keyboard, audio, mouse) as usual during a blackout or flicker and after few seconds the screen comes back again. PC never went to shutdown.
If that can be any consolations, at least your system is able to recover from the screen blackouts after a few seconds. Mine doesn't; it's just like if the screen has been unplugged; I need a hard reset to get it back.
Try undervolting. It worked for me.
This my card's default (Gigabyte 5700XT Gaming OC). Some games crash. Stress test crash with artifacts/horizontal lines. High temps.
I changed the last column to whatever's stable for me. From most forums, good values are around 1900-2000 Frequency and 1000-1100 Voltage.
I like these values below
All my games are okay except Monster Hunter World.
Doing stress test, watching movies, etc are also okay.
Very good temps. 60-75C both Current and Junction temps when playing games.
With Radeon Chill, I get temps 50-60C. very nice.
Driver 20.4.2 Stable
Fans depends on what temps and noise you like. Here is mine.
Just out of interest, how many people are using displayport or 144Hz freesync monitors?
I was having all of these problems with 20.4.2 and 20.5.1 and none of the fixes worked, but then I swapped from DisplayPort to HDMI, and I've gone from a crash every 2 hours to none in the last week.
Would be interesting to see if this helps anyone else, and if there's potentially a displayport driver/ freesync bug causing the issues.
I've already sent my card in for RMA and am waiting on getting a new one but yes I was using both display port and a 144hz freesync monitor. Regardless of what we are using if the technology is built in and advertised for use in such a way, It should work. Not that it didn't fix your issues and this isn't angry posting to your reply, I'm just ranting. We should not have to reduce our capabilities from what is proposed as a feature of a product because its having issues.
Yeah, don't worry about it, I get what you mean. I'm annoyed that I'm limited to 100Hz freesync over HDMI compared to the full 144Hz freesync I should be able to get on DisplayPort, but hopefully, if theres enough evidence that its relating to that specific setup, the devs can focus their time on finding a fix for that and get it fixed
My blackout and flicker issue got resolved. It was a cable issue, no blackout since morning. After changing 2 HDMI and 1 DP cable, the 4th DP 1.2 cable works without any issues.
Glad yours was deducted to being a cable issue! A few of us here seem to be having issues Beyond our connection. Let us know if anything changes/develops. Good Luck Have Fun!
I experienced a similar problem:
Had to do a hard reset each time to reset the display from the black screen.
I have gone down to Adrenalin 20.1.3; keeping my fingers crossed.
oh god.. so i had resolved the issue for nearly 10-12 days without crash but it came back yesterday.. one thing i notice is when launching the game.. the colour get washed out abit, so going down that path.. i changed the pixel format to full RGB from the limited RGB and it once again stop the issue again. Maybe it couldn't render the game properly causing it to crash.. will monitor if this fix will last..
Edit: Nevermind, it lasted slightly longer before the screen flickers came back .. this thing is so frustrating. Is there like no AMD Mods around that can escalate this issue.
I met this mistake:
The first issue is random crashing and restarting of my pc during gaming. I will be playing just fine, and suddenly the screen will go black, PC still running, then it will restart. There never seems to be a loss of power.
I am playing Blade and soul and using 5 chrome tabs. My PC work stable but this problem appeared when AMD adrenalin occur. How to solve this ?