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kingfish
Volunteer Moderator

KB4482887 for Windows 10 1809 causes game performance issues

The company added a third issue to the page today that confirms that the update is causing game performance issues with certain games. Microsoft mentions Destiny 2 specifically; users may experience mouse and graphics related performance issues in other desktop games as well.

After installing KB4482887, users may notice graphics and mouse performance degradation with desktop gaming when playing certain games (eg: Destiny 2).

Microsoft provides no information on the cause for the issue or the types of games that are affected by it.

There is no workaround for the issue right now and Microsoft appears to be working on a solution.

Microsoft suggests that gamers who experience the issue should remove the cumulative update KB4482887 from their devices in the meantime to resolve the issue.

Gamers who have not updated Windows 10 PCs yet may want to delay the update to avoid performance related issues. Pro users may pause updates to block updates from being downloaded and installed on the device.

Update uninstallation

uninstall KB4482887

Tip: Check out our guide on uninstalling Windows Update for detailed instructions.

Here is how you remove the update using the Control Panel:

  1. Use Windows-X to display the hidden menu and select Control Panel from the options.
  2. Select Uninstall a Program.
  3. Select View installed updates.
  4. Locate KB4482887 in the list.
  5. Right-click on the update and select Uninstall.

Here is how you remove the update using the command prompt:

  1. Open an elevated command prompt, e.g. by opening the Start menu, typing cmd.exe, right-clicking on the result and selecting Run as Administrator. Or, by using Windows-X to display the "hidden" menu and selecting Command Prompt (admin) from the options.
  2. Run the command wusa /uninstall /kb:4482887 /quiet to uninstall the cumulative update.

You need to restart the PC either way to complete the uninstallation.

9 Replies
kingfish
Volunteer Moderator

Microsoft's data-focused approach to Windows Updates requires an update - gHacks Tech News 

"Microsoft had to pause the Windows 10 version 1809 feature update because it caused a lot of issues. To name just a few:"

All of these issues were not detected during tests conducted by Microsoft, by diagnostic data, and by feedback that Microsoft engineers and participants of Microsoft's Insider program provided.

A game performance related bug was not detected in the most recent update for Windows 10 version 1809. Microsoft had to update the support article to add the performance affecting bug to the list of known issues of the update.

The problem

Microsoft engineers and participants of the Insider program may not provide a sufficient sample size to provide data for all major use cases. Gaming might be such a case. It seems unlikely that Microsoft engineers spend a lot of time playing games on their devices. Even if they would, they could never test new versions of Windows on tens of thousands of games that are available for PC. The bulk of Insider participants may not be interested in games as well. Gaming is just one area where Microsoft's approach falls short.

It is certainly unrealistic to expect Microsoft to catch all issues in all updates before release. The sheer number of hardware and software configurations makes that an impossible task.

But major issues, like game performance in popular games, should not hit the general population.

That's one reason why it is a good idea to install updates a while after release and not as early as possible: you never know what is going to happen.

Their biggest problem is that since most of the people who install them are Home edition users they get to be the wide scale unpaid beta testers, and they are the last people who need to be since they comprise the tech-illiterate, college students, older people, etc...

I take that back, their biggest problem is the cumulative update model combined with the bundled updates. Security updates are one thing, those usually don't cause the problems, the problems come from feature updates that may or may not even be cared about. If you look at the KB article for this update, for example, https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887 there's nothing important in there, especially for AMD users, yet it was shoved down people's throats. And I find it very hard to believe all the patches which have issues were not reported by the unpaid beta testers in the fast and slow ring insider users considering how major they are.

0 Likes
kingfish
Volunteer Moderator

The real problem as I see it, is any/all graphics issues are deemed the responsibility of the manufacturer of the card and people spend their time on forums berating the company and it's engineers. Especially "Insider" users who complain here on this forum of issues, instead of reporting it to Microsoft...as they are supposed to do. Microsoft is never considered as the culprit.

Don't forget the "insiders" who complain about drivers not being available for insider fast ring or skip ahead users.

black_zion wrote:

Don't forget the "insiders" who complain about drivers not being available for insider fast ring or skip ahead users.

Microsoft has been slow to come up with a fix for the performance problems

kingfish
Volunteer Moderator

https://www.tomshardware.com/news/microsoft-fixes-game-breaking-windows-update,38804.html

no issues on my box with KB4482887 or KB4489899

retrojonez
Adept I

Just a heads up. Iran updates this morning on a windows 10 pro machine and my performance is back to normal.