You spoke, we listened. The AMD and Radeon™ communities include some of the most vocal people on the internet. You proudly show off your AMD hardware and rave about how great your system is, but you’re also quick to point out issues that you have come across with equal passion. Our team pays close attention to all your posts and we’ve worked diligently with our engineers to resolve as many of those issues as possible in the latest release of Radeon Software Adrenalin 2020 Edition.
Last week, we released an early look driver that addressed a number of your concerns. In fact, we checked in around 40 fixes including some of the issues that were leading to reported black screens that have been seen intermittently by the community. There is still work to be done, but we felt the number of resolved issues in this driver should, in our hope, fix the problem that may be affecting your system. Today we are releasing the WHQL certified version of that driver, which has undergone further testing from our end.
Here’s a list of the top issues we’ve resolved with this driver:
We are also actively looking at various other problems, including the following:
AMD A-Series/E-Series APU Processors will reflect older Radeon Software Adrenalin 2019 Edition Settings user interface. AMD will update the user interface to the 2020 Edition in a future release.
If you’re still experiencing any issues on your system, we kindly encourage you to submit a bug report so we can get to work on fixing them. Posting issues on Reddit and other community forums, although helpful, does not necessarily mean we’ll be able to spot your post or get enough information from it, so the best way to get issues resolved quickly would be to submit your report directly to us.
Often, many problems can be resolved with a clean installation of our driver. In order to perform a clean installation, you must select the “Factory Reset” option at the beginning of the installation process. Once this is selected, old instances of the driver will be removed, and the uninstaller will restart your system before the new driver installation begins.
Please feel free to check out our online resource that goes through detailed steps on how to enable key features or address common issues with Radeon Software. If you’re still having problems and would like to reach out to our customer care team, you can contact them here.
Warren Eng is the Product Marketing Manager for Radeon Software at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5