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dreidara
Adept I

Shadow of The Tomb Raider mGPU DX12 Crashes

Radeon, when are you guys gonna fix this issue? SotTR has been out for over half a year and you guys still have not fixed this on VEGA architecture. mGPU works on my Fury X-Fury mGPU system, but crashes on YOUR MODERN GPU VEGA ARCHITECTURE. 

Why are you guys lagging on this? You guys could easily make more sales IF YOU GUYS PROVIDED mGPU SUPPORT. Just put resources into the issue, please?

21 Replies
benman2785
Big Boss

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

try this:

disable windows auto driver install
clean driver with DDU in safemode
reboot
install driver from OEM (ASUS HP ACER etc)
reboot
install driver 19.4.1
reboot

try again!

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
0 Likes
8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

None of that will do anything. This is a known issue that hasn't received much attention until recently:

0x887A006: DXGI_ERROR_DEVICE_HUNG with shadows enabled in Shadow of the Tomb Raider DX12 multi-gpu 

Supposedly this has finally been escalated to the driver team. I think NVIDIA has issued a couple hotfixes for this issue, but so fare we haven't gotten anything from AMD.

Everybody with this problem please open a ticket:

 

Online Service Request | AMD 

 

...and file a report against the drivers:

 

AMD Issue Reporting Form 

8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

Supposedly has been escalated to the driver team....

Have you opened a ticket:

https://www.amd.com/en/support/contact-email-form

referencing this post by Nixxes:

0x887A006: DXGI_ERROR_DEVICE_HUNG with Shadow Quality set to anything other than 'Off' :: Shadow of ... 

...and filed a report against the latest drivers:

AMD Issue Reporting Form 

???

8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

19.5.2 is out...this issue didn't even make the 'Known Issues' list. Problem still occurs. Please report it again for 19.5.2.

0 Likes
dreidara
Adept I

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

Honestly, I feel Radeon has just dropped mGPU support all together. I have been using my Fury X-Fury Crossfire/mGPU setup and it work fine. For some reason, Vega 64 Crossfire/mGPU setup just refuses to work correctly. It is waaaay to buggy. 

0 Likes
8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

19.6.1 is out, again, no mention of the SOTTR Vega mGPU problem in the release notes as even a known issue.

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8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

Have you been reporting an issue against every driver release? 19.6.1 is out, still broken. Report away:

AMD Issue Reporting Form 

0 Likes
8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes

19.6.2 is out, again, no mention of the SOTTR Vega mGPU problem in the release notes as even a known issue.  Still broken. Report away:

AMD Issue Reporting Form 

0 Likes
8-fingered
Adept III

Re: Shadow of The Tomb Raider mGPU DX12 Crashes