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Drivers & Software

betelg25
Journeyman III
‎06-09-2019 02:21 AM

Whenever I try to open Radeon Settings, an error occurs, 'Radeon Settings and Driver versions do not match. Please try again after updating to the latest version(s).' I don't know what to do. Any solutions?

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4 Replies
kingfish
MVP
‎06-09-2019 06:17 AM

A tad more info would be nice https://community.amd.com/thread/196209 

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betelg25
In response to kingfish
Journeyman III
‎06-09-2019 06:28 AM

System Description:

  • AMD Graphics Card
    • Radeon 540 Graphics
    • Render-only Display Device
  • Desktop or Laptop System
    • Laptop: Lenovo Ideapad 330S
  • Operating System
    • Windows 10 64bit
  • RAM
    • 16GB
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kingfish
In response to betelg25
MVP
‎06-09-2019 04:24 PM

The info that is important ...what processor do you have?

There are several models of "Lenovo Ideapad 330S" ..Most have Intel processors so I will assume yours does too.

Laptop graphics update...How to 

For laptops with Intel/AMD graphics:

2. The Intel graphics drivers should be the latest offered by Intel Support.

Use their 'Driver Download Tool' to get the latest version. These must be installed before the AMD drivers.

funandtrvl
Journeyman III
‎06-09-2019 12:45 PM

I just got a new laptop and had the same problem. Go to Start>Settings>Apps and remove anything that says AMD on it. Then go to AMD Drivers and Support for Radeon.... AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops and on the lower left, download Auto-Detect and Install Radeon™ Graphics Drivers for Windows. Install this and it fixed my problem.

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