I tried installing the 7490M driver from the official website still not working
Opening the control centre only gives a blank screen with only a present option
Control centre:
https://ibb.co/zfcs66V
System information:
https://ibb.co/XV82XVr
Specs of my laptop:
Computer Type: Laptop
GPU: Radeon HD 7400M Series
CPU: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz 2.30Ghz
Motherboard: 167E Hewlett-Packard KBC Version 22.26
BIOS Version: Hewlett-Packard 68SRR Ver. F.65
RAM: 8GB
PSU:
Case:
Operating System: Windows 10 Enterprise LTSC 21H2
GPU Drivers: (showing not available) ver 31.0.23013.6001
Chipset Drivers: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Background Applications:
Description of Original Problem: GPU not recognised in any games and Radeon control panel not showing
Troubleshooting: I tried installing legacy driver from official site and also through snappy driver installer still no solution
Installation log output:
<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">
<general>
<cmdline>-UI </cmdline>
<time>01/19/24 00:33:27</time>
<action>install</action>
<download></download>
</general>
<dcm>
<primary>
<name>AMD Radeon Graphics</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x6760</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</primary>
</dcm>
<exist>
<package>
<description>AMD Catalyst Install Manager</description>
<result></result>
<version>8.0.916.0</version>
<size>20 </size>
</package>
</exist>
<install>
<package>
<description>AMD Catalyst Control Center</description>
<result>Succeed</result>
<version>2015.0804.21.41908</version>
<size>150 </size>
</package>
<package>
<description>AMD Catalyst Install Manager</description>
<result>Succeed</result>
<version>8.0.916.0</version>
<size>20 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x86)</description>
<result>Succeed</result>
<version>11.0.50727</version>
<size>9 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x64)</description>
<result>Succeed</result>
<version>11.0.50727</version>
<size>9 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>
<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>
<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>
<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>
<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>
<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>
<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalyst™ Install Manager</header1>
<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>
<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>
</resource>
</monetreport>
