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Drivers & Software

campcreekdude
Adept II

StoreMI does not support this cpu and motherboard combination

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Date and Time;User Action;Content;
Mar 10,2022 20:27:18;Information;Launched from: C:\Program Files\AMD\StoreMI\Qt_Dependancies
Mar 10,2022 20:27:28;Information;Local system language: English
Mar 10,2022 20:27:28;Information;## Installer Invoked ##
Mar 10,2022 20:27:28;Information;Install type: Install
Mar 10,2022 20:27:28;Information;Root: C:/, Total size: 999447 MB, Free Space available: 961023 MB
Mar 10,2022 20:27:28;Information;SATA AHCI Count: 1
Mar 10,2022 20:27:28;Information;NVMe Controller Count: 1
Mar 10,2022 20:27:28;Information;Windows Caption: Microsoft Windows 11 Pro
Mar 10,2022 20:27:28;Information;Windows Version: 10.0.22000
Mar 10,2022 20:27:28;ERROR;Check for Required Processor - FAILED
Mar 10,2022 20:27:28;Information;Local system language: English

 

I have a ROG STRIX B450 Gaming ii with a Ryzen 5800x

This combination should support StoreMi. 

I tried with a fresh install of windows. Updated Chipset Drivers. Updated BIOS. 

Can't think of anything else that I can do.

 

 

 

 

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1 Solution

Accepted Solutions
campcreekdude
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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I was able to install the storemi program and create a disk with the latest version released this month. 

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17 Replies
moebiussurfing
Journeyman III

Re: StoreMI does not support this cpu and motherboard combination

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Hi, 

I am having the same error on a B550 with 5900x.

I tried on Windows 10 and 11 with all the drivers updated.

It looks like StoreMI is outdated.

Maybe we should try an alternative.

Primocache looks like the best alternative but not free.

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Alex_MH
Journeyman III

Re: StoreMI does not support this cpu and motherboard combination

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Same problem, I have a B550 Aorus Pro (Rev. 1.0) w/ Ryzen 5 3600X

AMD StoreMI instalation failed. Error Code : 65536

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campcreekdude
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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I contacted AMD and all they said was try different ports on the  motherboard for SATA connectors.

Thats clearly not the issue. But I switched ports anyhow and still got the same error. 

Messaged them back. I will keep posting until I switch to Primocache. 

I had fuzedrive working on my x370 chipset but that wasn't free and it doesn't exist anymore. 

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campcreekdude
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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They released new chipset drivers today and told me to upgrade but I still have the same issue. 

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campcreekdude
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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Still have a ticket with AMD. they said no paging file on the drives. and there wasnt any. still going through tech support. 

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mediks
Adept I

Re: StoreMI does not support this cpu and motherboard combination

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I have a x570s unify-x max with a Ryzen 5950x, same issue. It was working before, then suddenly i noticed that there was an error on storemi. i uninstall and reinstall again. and this is what i got..Screenshot 2022-04-08 083006.png

Quetzall
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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Have you checked the CPU stepping? You can install CPU-Z and run, if it says revision VRM-B2 then you're in the same boat as all of us. AMD needs to update StoreMI drivers to support this new CPU stepping, don't know when that will ever happen, but I'm tired of waiting.

sum777
Adept I

Re: StoreMI does not support this cpu and motherboard combination

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I have the same problem with my 5800X3D, it's VRM-B2,

Quetzall
Adept II

Re: StoreMI does not support this cpu and motherboard combination

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I suspected such.

Ashley, can you please let us know the point of situation regarding solving the storeMI problem?

Can we expect an ETA for new drivers release? Is it something regarding windows that it's blocking the drivers? Is it something regarding a bios that needs updating?

Please let us know.

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