Drivers & Software

[SujonIX]

Does anyone know how to fix it?

[elstaci]

Many Users are complaining with getting that type of error when trying to install Ryzen Master. Looks like it might be a installation bug like in the latest AMD CHIPSET.

Try updating your Motherboard's BIOS version to the latest version and see if that fixes your problem. If you have the latest BIOS already installed then do a CMOS CLEAR to reset BIOS back to its factory defaults and see if that helps any.

Also download and run MS Install/Uninstall Tool and see that fixes your problem: Microsoft Install/Uninstall Tool 

NOTE: You can open a AMD SUPPORT TICKET and see if they have a new version to download or a workaround to fix that error: https://www.amd.com/en/forms/contact-us/support.html

[rawintellect · Accepted solution]

Open regedit.
Go to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AMDRyzenMasterDriverV20
Look for the "ImagePath" Key
double click on it
Change the value to look like this and reboot:

[SujonIX]

It worked thank you.

[rawintellect]

Thank you for the update and confirmation. Too many folks don't let people know what the resolution is and hence the solution remains a mystery. This is a bug in the install that has been around for a long time. @Matt_AMD  can you let the folks over in development know that this issue still persists? Thanks!