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Drivers & Software

AnnetkoO
Journeyman III
‎09-27-2022 05:29 PM

Issue with drivers on RX590

Good afternoon. I'm already tired of this problem. Windows 11 is installed on the SSD and during the game after some time the picture freezes, but the sound goes on and an error window appears. I installed Adrenalin 22.5.1 Recommended (WHQL) and Adrenalin 22.9.1 Optional and removed it with amdcleanuputility-x64 . I put the driver on a clean Windows 11, but the problem always occurs! Help! RX590 card, Ryzen 5 3600, X570 A-PRO

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6 Replies
doncor7
Adept II
‎09-28-2022 04:20 PM

Hello. It happened to me with rx 590, lowering the power consumption limit by -10 helped.

Ryzen 5 5600; ROG STRIX B550-F GAMING; Sapphire RX 6600 Pulse; G.Skill Trident Z 3200GHz CL14 /2x8 Gb; Seasonic Focus-GX-750W 80 Gold Plus; LG 27GR75Q-B QHD; Windows 11 Pro 23h2; Kingston KC2500 250Gb M2. /Kingston NV2 1TB M.2; SSD Crucial MX500; HDD WD Blue - 1T.
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AnnetkoO
Journeyman III
‎09-29-2022 01:32 PM

Hello! Where exactley can i low the power? 

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doncor7
In response to AnnetkoO
Adept II
‎09-29-2022 01:46 PM

amd.png

Ryzen 5 5600; ROG STRIX B550-F GAMING; Sapphire RX 6600 Pulse; G.Skill Trident Z 3200GHz CL14 /2x8 Gb; Seasonic Focus-GX-750W 80 Gold Plus; LG 27GR75Q-B QHD; Windows 11 Pro 23h2; Kingston KC2500 250Gb M2. /Kingston NV2 1TB M.2; SSD Crucial MX500; HDD WD Blue - 1T.
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doncor7
Adept II
‎09-29-2022 01:39 PM

Hello. In the driver

amd.png

Ryzen 5 5600; ROG STRIX B550-F GAMING; Sapphire RX 6600 Pulse; G.Skill Trident Z 3200GHz CL14 /2x8 Gb; Seasonic Focus-GX-750W 80 Gold Plus; LG 27GR75Q-B QHD; Windows 11 Pro 23h2; Kingston KC2500 250Gb M2. /Kingston NV2 1TB M.2; SSD Crucial MX500; HDD WD Blue - 1T.
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doncor7
Adept II
‎09-29-2022 03:35 PM

You can download the program HWinfo 64 and see the minimum value under load - gpu vrm voltage in (vin/+12v)

Ryzen 5 5600; ROG STRIX B550-F GAMING; Sapphire RX 6600 Pulse; G.Skill Trident Z 3200GHz CL14 /2x8 Gb; Seasonic Focus-GX-750W 80 Gold Plus; LG 27GR75Q-B QHD; Windows 11 Pro 23h2; Kingston KC2500 250Gb M2. /Kingston NV2 1TB M.2; SSD Crucial MX500; HDD WD Blue - 1T.
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JernalinSadhoo
Journeyman III
‎09-30-2022 02:24 AM

I had this same problem in Fortnite where my screen would go black and then the AMD bug report would pop up. I have a Radeon RX 5500 XT, but the graphics card or driver's wasn't the problem it was the ram atleast for me. If you are overclocking your ram then you should try turning that off. If you aren't overclocking your ram go reset your bios to default. I had accidentally enabled something called D.O.C.P.L. and it changed my ram settings in the bios, so when I reset the bios settings it turned it back off and the game started not crashing. That is what fixed my problem so I hope it fixes yours.

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