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Drivers & Software

alexnova15555
Journeyman III

Faulting application name: RadeonSoftware.exe

Hello there ;D

so every time when i'm playing AAA games my AMD software keeps crashing over and over and over

i have tried to reinstall with DDU but still same thing even worse!!

my driver version is 19.12.2 Adrenalin 2020

  • AMD Graphics Card
    • RX 480 8G
  • Desktop or Laptop System
    • Desktop 
  • Operating System
    • Windows 10 64bit version 1909 OS Build 18363.535
  • Driver version installed
    • version 19.12.2 Adrenalin 2020
  • Display Devices
    • 2460G4 AOC 144HZ connected via DP 1080P
    • E19-6 LED fujitsu Second screen Connected via DVI
  • Motherboard + Bios Revision
    • Gigabyte B450 AORUS M 
    • Bios Version F42g
  • CPU/APU
    • AMD Ryzen 7 2700X
  • Power Supply Unit  Make, Model & Wattage
    • Antec high current gamer hcg-650w gold
  • RAM
    • Corsair DDR4 16GB 3000mhz vengeance LPX

after i have checked my windows logs i have found this i don't know if its useful but i hope it is!

Faulting application name: RadeonSoftware.exe, version: 10.1.2.1788, time stamp: - Pastebin.com 

4 Replies
jez05
Journeyman III

Hello, I have the same problem with a new rx 590, a week ago something similar happened to me with the previous version while playing metro 2033 (so far it's the only game w/ the mistake, other games work well, even metro exodus that it's heavier) and I got the error "The application's access to graphic hardware was blocked", I decided to format my PC because I couldn't fix it in any way. Recently i downloaded version 19.12.2 and what you said happened, after playing the game like 15- 20 min the screen freezes and stops giving video and the game closes. I have the same error ID in windows events with the same description.

My PC:
-Aorus b450 elite
-Ryzen 5 2600
-Sapphire pulse RX 590 8gb
-Ram 16 gb 3000 mhz
-Corsair source cx650m
-Windows pro 10 version 1903

0 Likes

Sorry to hear that /=

but i got mine fixed by switching the v-bios on my graphic card

its looks like this

L1000662.jpg

Sorry, I could not answer before, I did not know about the switch, I returned to version 19.11.2 and it is going well, although it does not allow me to make a fan curve because it crashes when using it for a while. If it still fails, I will try to change the switch.
thanks for the reply.

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mosch
Adept I

Hi, same problem here. No button on graphic card that could fix the issue. :-/

Version 20.2

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