Drivers & Software

[Kloke]

I have a problem where my pc shuts down after playing 10 minutes of FC24.

I recently formatted my pc and I updated all my drivers.

After searching for a solution I noticed that many AMD users have this problem.

Also the new update 23.10.1 didn't solve anything for me. 

Can someone please help me with this issue! 

[InvadersMustDie1131]

PC specs?

[Kloke]

GPU : RX6600 XT 8gb

CPU : AMD Ryzen 5 5600X 6-core

RAM : 16gb ram 

2TB SSD

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I should be able to play EA FC 24 easily without it shutting down my pc 

[war3069mission]

roll drivers back to whql-amd-software-adrenalin-edition-23.9.2.

I just did updates today and all went well except my 

AMD Ryzen 7 6800H with Radeon Graphics

GPU2 AMD Radeon RX 6650M Discrete/Hybrid

This HP OMEN 16 laptop had fits with the new 23.10.1 drivers.

the rollback to previous driver seems to have solved my problem.

I was playing Pillars of Eternity 1 and when i would close the game it would go back out to GOG Galaxy for a few seconds then go to a black screen. I could hit Windows key + P and after about 30 seconds it would finally get back to my desktop. 

Tried Quake 4 and Battlefield V and got the exact same results.

Rolled drivers back and so far so good.

[elpuertorro]

It's an EA issue even people with Nvidia cards are having the problems, look it up and you'll see

[ThreeDee]

what power supply make/model?

[Kloke]

Corsair RM850

[InvadersMustDie1131]

that kind of error it´s not normal to be a game issue. I had a similar problem on my pc, it was an memory instability causing the CPU crash

[Kloke]

FC24 is the only game I have this problem with. In the closed beta I was running it very smoothly with no crashes, i think its EA's problem.

[InvadersMustDie1131]

i believe you, my pc had the problem only in on specific game also but thats doesnt mean nothing. After i send it to someone to check all the hardware and the pc stability they found that issue. After correcting that, that game didn't crashed anymore.

[Matt_AMD]

If your PC is shutting down, that indicates a serious hardware issue. It could be caused by a faulty power supply, or even a component such as the CPU or similiar overheating. If you are not tech savvy, taking it to a computer technician to get the issue properly diagnosed is good advice.