Drivers & Software

[traxxas]

Hello,

I installed the graphics card drivers and Windows recognizes my RX 6600 well in the device manager but cannot install Radeon Software.

Error 182 ..

I have to wait for a AMD Software update or is the problem with my PC?

[Matt_AMD]

Please can you provide the following information to aid debug on your issue. https://community.amd.com/t5/knowledge-base/information-required-when-posting-a-discussion/ta-p/4227...

[traxxas]

Sapphire Pulse AMD Radeon RX 6600 Driver 05/10/2021 30.0.13025.5005
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
MSI Z97 GAMING 3 MS-7918
G.Skill RipJaws X Series 8 Go (2x 4Go) DDR3 2133 MHz CL9
Corsaire CX750M
Monitor Model: ACER S241HL
Operating System: Windows 10 Professionnel 64-bit (10.0, Build 19043)
DirectX Version: DirectX 12

[Matt_AMD]

Please first check that your motherboard BIOS is up to date. 

Then download 21.10.2 here: https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6600-series/amd-radeon-rx-...

Please try a Factory Reset (instructions here: https://www.amd.com/en/support/kb/faq/rsx2-install#faq-Installing-Radeon-Software)

and then install the driver and restart the system.

[traxxas]

With the new version AMD Software non-whql-radeon-software-adrenalin-2020-21.10.3-win10-win11-64bit-oct25 the driver install normally but the rest of the installation does not start even after restarting ...
I have checked the motherboard driver and it is up to date.

I have  try a Factory Reset and Then download 21.10.2 here: https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6600-series/amd-radeon-rx-...

It's always the same.

[Matt_AMD]

What do you mean by the rest of the installation does not start? Are you still getting an installation error? Some screenshots might help.

[kingfish]

If your using a Insider Edition OS you could have issues. AMD drivers are designed for the latest public release.

[mauser1891]

disregard, thread did not render well