Hello,
I've been having multiple, repeated hard kernel crashes due to AMD drivers on my G15 GA503QR. It is severely interfering with my day-to-day work and student responsibilities, and the appalling support from asus is a final nail in the coffin.
I am on the latest drivers, have all chipset/windows update drivers and whatnot. I have a full ramdump that I can send over (~16GB).
I have 3 questions/requests.
- I cannot find the driver autodetect tool on AMD support page
- Windows update is overwriting the drivers that the autodetect tool installed, and I am having to use ms update show/hide tool to prevent this overwrite. As for why I don't stick with the windows update version, it breaks vulkan dll on my system, and AMD software tools are not available
- Why can I not use AMD software adrenaline come with ads, and a builtin browser? Please limit the utility of software to what it needs to do, and please ensure it does its job well - configure performance. I can use other software that is purpose built to send me ads (windows) and record screen (obs). I am starting to regret getting AMD hardware, despite the performance and efficiency gains.
The kernel crash info from windbg is as follows
0x9F_3_amdi2c_DEV_AMDI0010_IMAGE_ACPI.sys
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffd6858c3cbd90, Physical Device Object of the stack
Arg3: fffff8001b48d790, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffd68594a9f9a0, The blocked IRP
These reports here and here post also seems relevant
