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Drivers & Software

inoshakuma
Adept I

AMD FreeSync Not Supported On ASUS VG245Q - RX 480

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I bought a ASUS VG245Q Monitor with Freesync yesterday and my AMD Driver sais "Freesync not supported"?

-ASUS VG245Q Monitor

-AMD Radeon RX480 Nitro+

-Windows 10 64bit

Sorry for bad english, Timon.

Message was edited by: Matt B

We have updated the title of this discussion with relevant details to better describe your issue.

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1 Solution

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mack0y
Elite

Re: AMD Freesync not supported?

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According to the manual, the Freesync setting is in the Image submenu, presumably if you select More under Auto Adjust.

RX 5700XT

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18 Replies
Matt_AMD
Community Manager
Community Manager

Re: AMD Freesync not supported?

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Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION

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elstaci
MVP

Re: AMD Freesync not supported?

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Besides AMDmatt advice, How is your monitor connected to the GPU card?  According to AMD Freesync Monitors it should be connected via HDMI or Displayport.

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inoshakuma
Adept I

Re: AMD Freesync not supported?

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Connected via DP

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elstaci
MVP

Re: AMD Freesync not supported?

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Thanks for the information but you still need to post your computer specs: Make & Model of CPU/APU, PSU, & Motherboard plus current version of WIndows and AMD GPU Driver installed.

Otherwise the Moderators might close this thread if you don't post the required Computer information in a timely manner.

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inoshakuma
Adept I

Re: AMD Freesync not supported?

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GPU: AMD RADEON RX480 NITRO+

PSU: bequiet BQ L8-500W

Motherboard: msi 970A-G43

CPU: FX 6300

RAM: 8GB

Windows 10 64 bit

I tryed different Drivers from AMD Website...

Hope you guys can help me!

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elstaci
MVP

Re: AMD Freesync not supported?

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This has nothing to do with your Freesync issue but it is something you may want to do in the future to prevent PSU problems.

Your PSU of 500 Watts is the minimum amount of power that your Total Computer system requires to run well. As per this website: PSU REQUIREMENTS - RealHardTechX .  In the future try purchasing a PSU of at least 850 Watts or more to prevent Power issues in the future.

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loccothan
Adept III

Re: AMD Freesync not supported?

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try to go Via OSD into Monitor Setup.

There you shold have Freesync On/OFF switch

Every monitor have FS disabled by default.

Just search for it in OSD Menu.

inoshakuma
Adept I

Re: AMD Freesync not supported?

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I already heard about that, but theres no Freesync in my Options, i think not every monitor is able to deaktivate it..?

(ASUS Settings > System Setup > OSD Setup > "OSD Timeout", "DDC/CI" and "Transparency", no Freesync)

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pokester
MVP

Re: AMD Freesync not supported?

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I have to ask have you installed the Display Driver for your monitor. I find that many people miss this step. They just take the monitor out of the box and plug it in. I suggest that you install the display driver for your monitor available here: https://www.asus.com/Monitors/VG245Q/HelpDesk/   

Then shutdown don't restart the computer. Then once back on make sure FreeSync is enabled in Radeon Settings.

If things are not working still try switching cables. I highly suggest display port. I have heard that some makers only support FreeSync over display port.

Good Luck!

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