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Drivers & Software

jimheap
Journeyman III
‎07-05-2023 03:11 PM

'AMD Auto-Detect and Install Tool' disappears after I attempt to install Graphics drivers

I have followed the instructions found on this website (https://www.amd.com/en/support/kb/faq/gpu-131).

However when I reach this screen (shown below), I click install and the window disappears. I've tried many different things I've found online for fixing 'Hanging or Crashing Apps', however I'm not sure if this is the problem. Thanks for any help.

jimheap_0-1688587519982.png

 

 

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2 Replies
goodplay
MVP
‎07-06-2023 01:40 AM

What processor, motherboard, graphics card makes/models & OS?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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Wille1988
Journeyman III
‎07-06-2023 04:43 AM

Instead of using the AMD Auto-Detect and Install Tool, try performing a clean installation of the graphics drivers. Download the appropriate drivers for your graphics card directly from the AMD website and follow their installation instructions. 

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