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Drivers & Software

Alexander_0
Journeyman III
‎10-09-2023 11:45 AM

after updating the driver, when entering chrome, the 2nd screen that is connected to the laptop via

after updating the driver, when entering Chrome, the 2nd screen that is connected to the laptop via hdmi hangs, while if you pull out the hdmi cable and insert it back, everything will work and after a while everything will repeat itself, is it possible to fix it somehow? laptop with ryzen 7 5800 video card rx6600m 16gb?

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1 Solution
woodyhxc
Adept I
‎10-09-2023 02:48 PM

yes, disable hardware acceleration in Chrome settings ( can cause laggy videos and scrolling on some systems)  or go back to 23.9.1 version of Adrenaline. Driver in 23.9.2, 23.9.3  have issue with hardware acceleration used by apps.

Here is big thread with reports of that problem:

https://community.amd.com/t5/drivers-software/browser-freezing-lock-ups-and-black-screens-when-brows...

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2 Replies
woodyhxc
Adept I
‎10-09-2023 02:48 PM

yes, disable hardware acceleration in Chrome settings ( can cause laggy videos and scrolling on some systems)  or go back to 23.9.1 version of Adrenaline. Driver in 23.9.2, 23.9.3  have issue with hardware acceleration used by apps.

Here is big thread with reports of that problem:

https://community.amd.com/t5/drivers-software/browser-freezing-lock-ups-and-black-screens-when-brows...

Matt_AMD
Community Manager
In response to woodyhxc
Community Manager
‎10-13-2023 04:35 AM

Please use the existing thread to track status updates.

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