Drivers & Software

[GilbouFR]

Installed the new version 23.8.2

Did a reboot as asked.

Surprise. Surprise. Software no longer loads, not works.

Trying to launch it manually :

The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions.

Trying to reinstall driver with clean install ? I can't. Because the geniuses at AMD made it so that checkbox cannot be clicked.

Trying to remove software to install it again ? No. Error 211.

So here I can. I can no longer remove not reinstall again.

Of all my machines, the ONLY one with NON STOP upgrade problems is the one with the Radeon graphic cards.

All other machines are using Nvidia cards. And in 8 years, I have NEVER EVER seen the crap, error messages and **bleep** the AMD software is giving me.

I swear to God I will never, ever buy AMD again.

[GilbouFR]

And it gets even better.

Tried to use the AMD software removal tool. Reboots the PC in safe mode. Nothing happens.

I reboot again, still in safe mode. Try to remove AMD software : error 211.

So. Your driver **bleep**ed up a Windows that has been working fine for 8 years.

I can no longer remove that piece of **bleep**. Can no longer upgrade it or reinstall.

AMD, if I am forced to reinstall that PC that has almost 8 Tb of data inside, and has been working fine for 8 years. I will make you pay for this.

[lowteck]

Have you tried using DDU?

[lowteck]

What is the Make model of your new GPU?

Your complete system specs would be good to know too.

[Denmer]

So, my recommendation in order to fix this issue would be, go download the latest version of DDU. Run it in Safe Mode, select the option to disable Windows Driver Updates, uninstall, restart out of Safe Mode. Then install the driver update.

In my experience this issue is caused by Windows thinking the OEM version of AMD drivers is newer/preferred over the freshly installed one. So after uninstalling, when you're installing the new drivers Windows interrupts/overwrites the new drivers mid install and then there's a mismatch and Catalyst doesn't work anymore.

DDU should uninstall these OEM drivers on a cleaning and you shouldn't have an issue when updating.

[crystalyser]

Before installing the driver again, change this in Windows 11 /Settings!
Otherwise this stupid Win11 will overwrite your drivers again and again

[AMD_cire]

I tell on every threads just use 22.11.2 if possible.