AI Discussions

[Andreas999]

Hi,

maybe, I posted my last question in the wrong group: https://community.amd.com/t5/processors/8700g-npu-not-visible-in-task-manager/m-p/707567#M62063

I don't understand why I can't see the 8700G NPU in the Windows task manager. I see the 780m, but not the NPU. All drivers seem to be installed properly. https://www.amd.com/en/developer/resources/ryzen-ai-software.html is only compatible for laptop cpus. Has the 780m to be seen as NPU and laptop CPUs behind the last link have 2 NPUs (780m and dedicated NPU)?

I'm grateful for any help or clarification.

Kind regards,
Andreas

[Uday_Das]

Please make sure you have installed latest driver as described in the installation page: https://ryzenai.docs.amd.com/en/develop/inst.html 

• Ensure that NPU MCDM driver (Version:32.0.201.204, Date:7/26/2024) is correctly installed by opening Device Manager -> Neural processors -> NPU Compute Accelerator Device.

[henryliam8]

I'm grateful for this.

[George09]

The reason you don't see the NPU for the Ryzen 7 8700G in Task Manager is because Windows Task Manager doesn’t currently show NPUs explicitly unless supported by the system and drivers. Also, the 8700G's 780M is the integrated GPU, not the NPU. Unlike some Ryzen laptop chips with dedicated NPUs, the 8700G desktop APU does not include a Ryzen AI NPU. That’s why the Ryzen AI software isn’t compatible. So, there's nothing wrong with your setup it's simply a hardware limitation.

[Legacy3010]

The AMD Ryzen 7 8700G does include an NPU as part of the Ryzen AI suite, with up to 16 TOPS of AI performance.

You are incorrect in this assumption about the iGPU and NPU.

I have only came here because sources are referring to your comment as fact and it's incorrect. Details can be found here: AMD Ryzen™ 7 8700G Desktop Processor https://www.amd.com/en/products/processors/desktops/ryzen/8000-series/amd-ryzen-7-8700g.html

Refer to the AI Engine capabilities section of the official Ryzen 7 8700G Specification page.

Regards
Lewis A

See image also for additional clarification on to continue troubleshooting.