AnsweredAssumed Answered

FreeSync monitor not detecetd when connected to laptop

Question asked by kale233 on Oct 8, 2020

hey guys am in need of assistance here after long hours of searching for a solution well i have an hp laptop with amd cpu well the problem is i bought an acer 240y free sync monitor today and have been trying hours to activate free sync but when i open the amd softerware i donot see my monitor in display options but my nvidia picks up the monitor and i see there but not in my amd settings 

10/9/2020, 03:48:33 Machine name: DESKTOP-TORT9SL Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406) Language: English (Regional Setting: English) System Manufacturer: HP System Model: HP Pavilion Gaming Laptop 15-ec0xxx BIOS: F.10 (type: UEFI) Processor: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx (8 CPUs), ~2.3GHz Memory: 16384MB RAM Available OS Memory: 14210MB RAM Page File: 10959MB used, 16051MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12