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FreeSync monitor not detecetd when connected to laptop

Question asked by kale233 on Oct 8, 2020

hey guys am in need of assistance here after long hours of searching for a solution well i have an hp laptop with amd cpu well the problem is i bought an acer 240y free sync monitor today and have been trying hours to activate free sync but when i open the amd softerware i donot see my monitor in display options but my nvidia picks up the monitor and i see there but not in my amd settings 

10/9/2020, 03:48:33 Machine name: DESKTOP-TORT9SL Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406) Language: English (Regional Setting: English) System Manufacturer: HP System Model: HP Pavilion Gaming Laptop 15-ec0xxx BIOS: F.10 (type: UEFI) Processor: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx (8 CPUs), ~2.3GHz Memory: 16384MB RAM Available OS Memory: 14210MB RAM Page File: 10959MB used, 16051MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12

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