AnsweredAssumed Answered

Problem after Windows 10 Reinstall

Question asked by stone7474 on Sep 15, 2020
Latest reply on Sep 16, 2020 by colesdav

Hello,


I bought this computerhttps://www.bestbuy.com/site/cyberpowerpc-gamer-master-gaming-desktop-amd-ryzen-5-3600-16gb-memory-amd-radeon-rx-5600-xt-1tb-hdd-500gb-ssd/6400451.p?skuId=6400451  about two months ago. I got the blue screen of death and had to reinstall windows.

I go to reinstall windows and everything looks to be going well with my computer. I can browse the internet and start downloading games. I download a game and the game was extremely slow. So I look at my Driver's under device manager and it shows only "Microsoft Basic" and doesn't have my AMD driver.

I go to download the driver from the AMD website and every single time I do this it resets my computer where I get the blue screen of death. Does anyone know what I can try on this? I am desperate for help.

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