Ryzen 5 3600 RAM issues when using dual channels

Discussion created by ajrobson on Sep 16, 2020
Latest reply on Sep 17, 2020 by mstfbsrn980

I built a new PC 4  months ago but am having issues:

CPU: AMD Ryzen 5 3600
GPU: Geforce GTX 1660 super


At first I was using Corsair VENGEANCELPX16GB (2x 8GB) DDR4 3600 RAM but I kept having issues with freezing and restarting, I posted online and was told the RAM wasn't on the QVL and given some overclocking options I could try. I could never get a stable system so I ordered some RAM from the QVL (G.Skill RipJaws V F4-3200C16D-16GVKB)


I'm still having the same issues, basically the only way I can have a stable PC is by using the two single channel slots on the MB (1 and 2)


I've raised a support ticket with MSI who told me to run Prime95 and 3DMark to check my CPU and GPU both run fine when I use slots 1 and 2.


I've seen a few posts online where people are are having issues with this CPU and dual channels, is there anything I need to set to get it running?


I've updated the BIOS to the latest version 7A38vB7