badumbad

Sapphire 5500xt : Experiencing random black screen/flicker when gaming

Discussion created by badumbad on Sep 15, 2020
Latest reply on Sep 16, 2020 by kingfish

Sometimes when I boot up my PC and run a game, my screen will go black or sometimes flicker, but everything is still running. It doesn't crash and you can even hear the in-game audio. However, once I reboot my PC, the problem is gone no black screen or whatsoever. I've seen different posts having the same problem but the posts were all about 5700s gpu and I saw AMD fixed the display loss on 5700 series gpu here 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-4-2 

  • Radeon RX 5700 series graphics product system configurations may intermittently experience a display loss or black screen while gaming or on desktop with a limited number of displays.

. Hoping that anyone with 5500 series gpu having the same problem or the staffs will see this post. 

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