AnsweredAssumed Answered

Drivers crash PC

Question asked by elephantaurus on Sep 13, 2020
Latest reply on Sep 19, 2020 by pokester

Windows started having an issue where it would freeze shortly after booting so I ended up reinstalling Windows altogether. Afterwards it seemed fine right up until I installed the driver for my graphics card, after which it began freezing again. I figured out that the CPU is spiking to 100% utilization at startup and never comes down and after about a minute it freezes entirely. There are no errors or warnings in the event viewer. It also fails to display any of the processes in the Task Manager processes tab (and is unable to load the "Details" tab at all). If I boot to safe mode and uninstall the driver everything is fine again. I've tried this with the latest driver, the 2nd most recent driver, and the professional driver and I get the same same behavior with all three. I did a BIOS update on my mobo, same behavior. I reinstalled Windows again this time completely reformatting the drive, same behavior again.


Self-Built PC


MSI Z87-G45 Rev 1.3 / 1.9

Intel i5-4430


Dual AMD Radeon HD 7770 (Drivers 20.8.3 / 20.4.2 / 20.Q3)

HDMI to Sony XBR55X950G (55" 4k LED TV @ 1920x1080)

Corsair RMI1000i (1000W)